Job Description Insight Global is seeking a Key Account Manager to support one of their water treatment customers in the Little Rock, Arkansas region. This role is responsible for managing technical programs, optimizing system performance, and driving commercial growth across a diverse base of industrial customers. The candidate will serve as the primary technical advisor and relationship manager, ensuring program excellence in cooling, boiler, Influent, and wastewater treatment systems while delivering strong value to customers and expanding Solenis' presence in the region. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements 10+ years of experience tailored toward water treatment. Experience supporting water treatment programs within a manufacturing environment. Bachelor's degree in Chemical Engineering, Chemistry, Environmental Engineering, Mechanical Engineering, or related field (equivalent experience considered) Recovery boiler experience (required).

Strong working knowledge of:

Boiler water treatment Recovery boilers Cooling towers Influent treatment systems Effluent treatment systems Experience reviewing process conditions, operational data, and performance trends to identify issues and optimization opportunities. Experience troubleshooting treatment program performance, feed systems, pumps, and chemical delivery systems. Proven customer-facing experience, including leading meetings, presenting findings, and managing stakeholder relationships. Strong account management and relationship-building skills. Ability to work independently and proactively identify issues before they become customer problems. Direct pulp and paper industry experience (preferred) Experience supporting industrial customers in Arkansas, the Mid‑South, or surrounding regions Background working with manufacturing plants, utilities, chemical operations, or food/beverage facilities Familiarity with customer safety programs and industrial work environments