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T
Tiffany & Co.
Client Relations and Events Manager
Career Insights for Client Relationship Manager
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Scorecard
Based on California data
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What they do
A Client Relationship Manager manages high value client accounts for a company. Develops and maintains communication with company clients, promotes sales and services, and works to resolve problems. Accounts may be for product sales, advertising or marketing services or financial services such as banking.
$72,552 / year median in California
-6% projected decline
Job Description
The Retail Client Relations and Events Manager leads all bespoke client-related events and activations in the market in close partnership with the Director of High Jewelry. Resourceful and creative with great taste, they are a key ally to Tiffany store teams in creating unique and memorable experiences for our clients. Responsibilities
- Develop and execute creative ideas to animate stores in market (in-store and virtually) during festive moments, product launches, High Jewelry events and ad hoc product events
- Act as main contact with production companies, agencies, and vendors to support client actions strategy.
- Source and manage relationships with vendors with a high taste level appropriate to the Tiffany aesthetic.
- Create and manage regional calendar of client actions and events
- Work closely with corporate partners to ensure brand standards are maintained yet support a localized approach.
- Collaborate with store partners to ensure smooth-running of all event elements by providing on-site support at all events.
- Manage event logistics (invitations, gifts, guest lists, RSVPs, travel, billing and invoices)
- Partner with merchandising and other corporate partners on event support and launch strategy.
- Manage market client actions budget.
- Generate post-event reporting/ROI analysis to gain insight into event/activations retail impact. Qualifications
- 7+ years of event management experience in luxury retail or hospitality
- Experienced with managing and coordinating teams
- Strong organizational and time management skills
- Problem solver, solution oriented, and agile
- Team oriented with excellent interpersonal and relationship building skills
- Ability to travel as needed in the US The hiring range for this position ranges from $111,350 - $157,200. The rate of pay offered will be dependent upon candidates' relevant skills and experience.
- Job Identification
- : 63111
Job Category:
- : Communication & Events
- Assignment Category
- : Regular Full-time
- Remote Positions
- : No
- Professional Experience
- : Minimum 5 YearsEqual Opportunity Employer