Manager of Client Relations

Manager of Client Relations Greenview Funding Beverly Hills, CA Job Details Full-time $35 - $45 an hour 1 day ago Qualifications Project reporting Sales negotiation Customer communication Managerial strategic planning Strategic management Teamwork Customer relationship building Customer retention Market analysis Multilingual Customer service Project planning Identifying new business opportunities Upselling English Mid-level Client relationship development Team development Business development Analysis skills Supervising experience Performance Improvement (PI) Customer relationship management Mentoring Revenue target achievement Data interpretation Sales strategy Leadership Team motivation (leadership skill) Communication skills Full Job Description Job Summary We are seeking a dynamic and energetic Manager of Client Relations to lead our client engagement initiatives and foster long-term partnerships. In this role, you will oversee the development and execution of strategies that enhance customer satisfaction, drive sales, and strengthen client loyalty. Your leadership will ensure our team delivers exceptional service while maintaining a proactive approach to understanding client needs across diverse markets. If you thrive in a fast-paced environment, possess excellent communication skills, and are passionate about building meaningful relationships, this opportunity is perfect for you! Duties Lead the client relations team, providing guidance, mentorship, to ensure high standards of customer service and sales excellence Develop comprehensive project management plans to coordinate client engagement activities, ensuring timely delivery and alignment with company goals Cultivate strong relationships with clients through regular communication, personalized service, and strategic negotiation to maximize satisfaction and retention Analyze client feedback and market trends to identify opportunities for service improvement and new business development Collaborate with sales team to identify upselling opportunities and support the achievement of revenue targets Manage multilingual communication channels to serve diverse client bases effectively Prepare detailed reports on client interactions, satisfaction metrics, and project progress for senior management review Experience Proven experience in managing client relations or customer service teams within a fast-paced environment Demonstrated leadership skills with a track record for driving performance improvements Strong project management capabilities with the ability to coordinate multiple initiatives simultaneously Excellent communication skills in English; proficiency in additional languages is a plus Experience in negotiation and sales strategies to enhance client engagement outcomes Analytical skills to interpret data, assess customer needs, and develop actionable insights Supervising experience that highlights your ability to motivate teams and foster a collaborative work environment Join us as we build lasting relationships with our clients through innovative strategies, exceptional service delivery, and passionate leadership. Your expertise will be instrumental in shaping our success story while advancing your career in a vibrant, growth-oriented organization!

Pay:

$35.00 - $45.00 per hour

Work Location:

In person