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Cell-Pak

Account Manager

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Based on California data

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What they do

An Account Manager manages client accounts for a company. Develops and maintains communication with company clients, promotes sales and services, and works to resolve problems Accounts may be for product sales, advertising or marketing services or financial services such as banking.

$73,071 / year median in California

-9% projected decline

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Job Description

About the Role We are seeking a highly motivated and adaptable Inside Sales & Operations Coordinator to join our team in Chino, California. This dynamic role bridges the gap between our office, warehouse, and our valued customers. The ideal candidate is a proactive communicator who takes pride in their work, thrives in a collaborative environment, and is eager to learn our daily operations through hands-on training and supervision.
Key Responsibilities Client & Customer Care:
Provide exceptional service to clients and customers, handling inquiries professionally in person, over the phone, and via email.
Operational Coordination:
Act as a vital liaison between the office and the warehouse to ensure smooth daily operations and order fulfillment.
Trade Shows & Travel:
Represent the employer at industry trade shows and travel as required to support business development and brand presence.
Continuous Learning:
Engage in close training and supervision, actively applying feedback to master daily operational workflows.
Ownership & Accountability:
Take full responsibility for assigned tasks, ensuring high-quality completion and taking ownership of your own work.
Efficient Communication:
Maintain clear, concise, and efficient communication with internal team members, warehouse staff, and external partners.
Qualifications & Skills Experience:
Prior experience in both sales and a professional office setting is required.
Technical Proficiency:
Professional-level fluency in Windows operating systems and Microsoft Office Suite (Word, Excel, Outlook).
Professionalism:
Fluent and comfortable navigating a fast-paced corporate office environment.
Travel:
Must be willing and able to travel for trade shows and other business needs.
Mindset:
Highly coachable, ready to accept close supervision during the onboarding and daily operations phases, and driven by a strong sense of personal responsibility.
Benefits:
Paid time off
Work Location:
In person