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AppleOne
Key Account Manager
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Based on California data
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What they do
A Key Account Manager manages the accounts of clients with the highest strategic significance and financial value to the company. Develops and maintains long term relationships with company clients, promotes sales and services, and works to resolve problems. Accounts may be for product sales, advertising or marketing services or financial services such as banking.
$101,911 / year median in California
-2% projected decline
Job Description
Oversees daily operations for the Key Retail Accounts (Domestic and FOB), including sales, customer back end support, order fulfillment, tracking, issue resolution for inventory, and coordination with internal warehouse teams. For immediate consideration, send resume to t d e l g a d o@appleone.com. Participates in all Account meetings (weekly touch base, line reviews, and one-off meetings) providing feedback, project updates, and taking detailed notes to ensure effective follow-up. Well-versed in all aspects of Key Account business to provide accurate support to both internal and external teams and Executives. Owns the Account Back End support utilizing third party systems and processes. Ability to adapt to evolving schedules, workload, and priorities to provide the best possible service to Key customers. Presentation & Communication
- Responsible for meeting preparation, working directly with the Account Manager to create and maintain all presentations, supporting documents and product samples.
- Utilizes and understands multiple Retail Link applications including:
- Item 360
- NOVA
- Scintilla
- Supplier One
- Import PO Revisions
- Global Specifications/Supplier Quote
- Quote Management System
- Retaillink
- Responsible for setting up of Key Retail Account in-store items (Domestic and FOB). Maintains and updates pricing alignment between Account and internal systems. Product Knowledge & Development Support
- Thorough understanding of features and specifications for both existing and in-development products.
- Responsible for maintaining internal product documentation (Key Account
- Presentations) and communicating updates to the internal sales team.