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NCAB Group

Account Manager/Inside Sales

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What they do

An Inside Sales Account Manager focuses on retaining or increasing business with a select group of existing client accounts for a company. Develops and maintains remote relationships with company clients, promotes sales and services, and works to resolve problems. Conducts contact with clients via phone, email and teleconferences rather than in person. Accounts are predominantly business-to-business rather than between businesses and consumers

$57,050 / year median in California

-6% projected decline

Explore Career

Job Description

Account Manager/Inside Sales NCAB Group - 4.0 San Jose, CA Job Details 7 hours ago Benefits Disability insurance Health insurance Dental insurance 401(k) matching Life insurance Qualifications Term negotiation Managing customer accounts Customer relationship building Phone communication Enterprise software Customer order taking Client rapport building Sales order data entry Mid-level Inside sales Client retention Customer engagement Cross-functional collaboration Business Associate's degree Account management Customer interaction during outreach Communication skills Technical sales experience Client interaction via phone calls Full Job Description At NCAB Group, we believe great people drive business success. As an Account Manager/Inside Sa les professional, you'll join a passionate and collaborative team offering you the opportunity to contribute, learn and grow together. We are looking to add to our team in our San Jose, CA office. Since 1993, our focus has been on delivering high-quality PCB solutions by combining global expertise with local support. Inspired by our vision, Making PCBs easy , we build long-term partnerships based on trust, quality and technical excellence.
What You'll Do:
✔ Serve as the primary point of contact for customers, outside sales, and technical sales teams. ✔ Build and maintain strong customer relationships with a proactive and solution-driven approach . ✔ Manage accounts throughout the entire sales cycle —from order placement to fulfillment. ✔ Provide exceptional communication and negotiation skills to ensure seamless customer experiences. ✔ Collaborate in a value-driven, team-oriented environment with short decision-making channels . ✔ Focus on problem-solving rather than just taking orders— be a solutions provider!
Your profile match:
Proven experience in account management or inside sales with a track record of customer success . Strong negotiation skills and the ability to manage long sales/order cycles. Exceptional communication —comfortable picking up the phone and engaging directly with customers. Highly organized, detail-oriented, and able to work independently in a fast-paced environment. Experience with order entry/enterprise systems is a plus. Knowledge of the Printed Circuit Board (PCB) industry and PCB Assemblies is preferred, but not required. Associate's degree in business or related field required or equivalent experience. Our Values Our shared values Quality First, Strong Relationships, Full Responsibility shape our culture and guide how we think, act and work together. ✅
Competitive Compensation:
Depending on experience, competitive base salary + bonus. ✅
Comprehensive Benefits:
Health, Dental, Matching 401(k), Short & Long-term Disability, and $25K Life Insurance —all starting Day 1 . ✅
Professional Growth:
Tailored 90-day onboarding program + ongoing training. ✅
Strong Company Values:
We believe in Quality First, Strong Relationships, Full Responsibility, and Environmental Sustainability . Ready to take the next step in your sales career? Join us and make an impact! Apply online today!!!!

Benefits

  • 401(k) Plans
  • Health Insurance
  • Dental Insurance
  • Disability Insurance