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Account Manager - Sales & Customer Relations
Career Insights for Inside Sales Account Manager
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Scorecard
Based on California data
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What they do
An Inside Sales Account Manager focuses on retaining or increasing business with a select group of existing client accounts for a company. Develops and maintains remote relationships with company clients, promotes sales and services, and works to resolve problems. Conducts contact with clients via phone, email and teleconferences rather than in person. Accounts are predominantly business-to-business rather than between businesses and consumers
$57,050 / year median in California
-6% projected decline
Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following: Strategically drive sales to meet PHG's annual revenue and margin goals. Develop strong customers relationships with existing customer base through weekly, bi-monthly and monthly telephone interactions. Identify cold customers and proactively solicit business on a regular call schedule. Obtain new customers by follow up on web registration and tradeshow leads within a specific time-frame. Create quotes for customer and close the sale in a timely manner. Review customer booking orders weekly and report on progress to meet sales goals. Generate incremental revenue through up-selling and product recommendations. Keep accurate customer communication records and update customers profiles on a regular basis. Self-manage order flow, seasonal item set up, claim and replacement requests. Communicate product delivery information to customers - pricing, freight, ship dates, issues. Support customer's marketing requests. Execute seasonal sales campaign initiatives. Attend seasonal tradeshows. Support special projects as needed. Performs other related duties as assigned. RequirementsMINIMUM QUALIFICATIONS
(KNOWLEDGE, SKILLS, ANDABILITIES
) Must be highly computer proficient, especially with Microsoft Office, and demonstrate strong skills in organizing, maintaining, and retrieving electronic files and documents. In a similar business environment preferred. Ability to professionally overcome and handle objectives. Proactively address issues and solve problems. lent written and verbal communication skills. Outstanding organizational ability Rock-solid time management. Ability to work effectively as a team and independently. Proficiency using ERP.Job Type:
Full-time Pay:
$55,000.00 - $60,000.00 per yearBenefits:
401(k) Employee discount Health insurance Paid time off Retirement planEducation:
Bachelor's (Preferred)Experience:
Sales:
5 years (Preferred)Work Location:
In personBenefits
- Paid Time Off (PTO)
- 401(k) Plans
- Other Retirement and Savings
- Health Insurance