Job Summary Oasis Tanning Salon is seeking a friendly, outgoing, and motivated Client Coordinator to join our team! As the first point of contact for our clients, you will play an essential role in creating a welcoming, positive, and personalized salon experience. Oasis offers a variety of services, including tanning, spray tans, waxing, facials, and more, making this a great opportunity for someone who enjoys working with people in a fast-paced, customer-focused environment. In this role, you will manage appointment scheduling, greet clients, handle payments, answer phone calls, and assist clients with selecting salon services and retail products. The ideal candidate is personable, organized, and comfortable using computers and learning salon software. We are looking for someone with a positive attitude, strong communication skills, and a passion for building client relationships and driving sales. If you enjoy helping people feel their best, thrive in a team-oriented environment, and take pride in providing excellent customer service, we would love to have you join the Oasis team! Responsibilities Greet clients warmly upon arrival and provide exceptional customer service to create a welcoming, positive salon experience. Coordinate and schedule client appointments for a variety of salon services, including tanning, spray tans, waxing, facials, and other treatments, using Vagaro's scheduling software. Develop a strong understanding of Oasis's service menu, pricing, and retail products, including tanning lotions, bronzers, tanning accessories, and apparel, to confidently assist clients with questions and purchases. Manage front desk operations, including answering phone calls, responding to client inquiries, booking appointments, and checking clients in and out efficiently. Process client transactions accurately, including cash handling, credit card payments, and retail purchases. Educate clients on available salon services, pricing, and products while helping them identify options that best fit their needs. Maintain a consistently friendly, professional, and upbeat attitude while contributing to a welcoming and team-oriented salon environment. Keep the salon clean, organized, and presentable throughout the day, including sanitizing tanning beds between clients and performing light cleaning duties such as mopping, vacuuming, and general tidying. Assist with daily salon operations to ensure smooth appointment flow, an organized front desk, and an exceptional overall client experience.

Skills Exceptional Customer Service:

Ability to create a welcoming, friendly, and positive experience for every client while maintaining a professional and approachable demeanor.

Sales and Retail Skills:

Confidence in recommending salon services, tanning lotions, bronzers, apparel, and other retail products while identifying opportunities to increase sales and enhance the client experience.

Relationship Building:

Strong interpersonal skills with the ability to build rapport, establish client trust, encourage repeat visits, and foster long-term client loyalty.

Communication Skills:

Excellent verbal and written communication skills, with the ability to communicate clearly and professionally with clients, coworkers, and management.

Basic Computer Proficiency:

Comfort using computers, scheduling software, point-of-sale systems, and other digital tools. Willingness to learn salon-specific programs, including Vagaro and Helios.

Organization and Multitasking:

Ability to manage appointments, answer phone calls, assist walk-in clients, and process transactions while keeping daily operations organized and running smoothly. Attention to

Detail:

Accuracy when scheduling appointments, communicating service pricing, handling payments, and maintaining client records.

Cash Handling and Payment Processing:

Ability to handle cash responsibly, process credit card transactions, and complete purchases accurately.

Positive Attitude and Teamwork:

A dependable, upbeat, and collaborative approach to work, with a willingness to support coworkers and contribute to a positive salon environment.

Problem-Solving Skills:

Ability to address client questions and concerns calmly, find appropriate solutions, and seek assistance from management when needed. Adaptability and Willingness to

Learn:

Openness to learning new salon services, product offerings, software systems, and procedures in a fast-paced environment.

Time Management and Reliability:

Punctuality, dependability, and the ability to prioritize responsibilities while maintaining excellent service during busy periods.

Cleanliness and Professionalism:

Commitment to maintaining a clean, sanitary, and organized salon, including following proper procedures for cleaning tanning beds and shared spaces.

Pay:

From $18.50 per hour

Work Location:

In person