Client Relations & Sales Coordinator

Client Relations & Sales Coordinator Avante Aesthetics Walnut Creek, CA Job Details Part-time | Full-time $22

• $35 an hour 10 hours ago Benefits Paid training Employee discount Paid sick time Qualifications Retail sales transactions Hospitality Spa experience Customer relationship building Financial transaction processing Sales Phone communication

MINDBODY

Clinic experience Mid-level Client relationship development Medical scheduling Key Performance Indicators Skincare Customer relationship management Customer support ticket management Direct sales Beauty & cosmetics sales CRM system proficiency Deposits Med spa experience Medical terminology 2 years Consultative selling Client interaction via phone calls Full Job Description Client Relations & Sales Coordinator Avante Aesthetics

• Walnut Creek, CA Tuesday-Saturday
• Full-Time
• In-Person

ABOUT AVANTE AESTHETICS

Avante Aesthetics is a boutique luxury medical spa located at 1520 North Main Street, Walnut Creek, California. We specialize in advanced aesthetic treatments including injectables, skin resurfacing, laser services, body contouring, and wellness — all delivered in an elevated, unhurried environment focused on natural results and an exceptional client experience. We are building from the ground up and looking for team members who want to help shape something meaningful. If you thrive in a client-facing environment, enjoy aesthetics, and have a natural ability to build trust and guide decisions through conversation, this role is a strong fit.

POSITION OVERVIEW

The Client Relations & Sales Coordinator is the first point of contact and the central connection between new inquiries and long-term client relationships at Avante Aesthetics. This role blends luxury front desk experience, consultative sales, and client relationship management. You will guide clients from inquiry to booking, support treatment and membership decisions, and ensure every interaction reflects the Avante standard of care. This is not a passive receptionist role — it is a client experience and sales-driven position where your performance directly contributes to the growth of the practice and your own earnings.

KEY RESPONSIBILITIES

Serve as the primary point of contact for all incoming calls, texts, emails, and walk-ins Convert inquiries into booked consultations and appointments through consultative communication Schedule, confirm, and manage client appointments using practice management software Guide clients toward appropriate treatments, packages, and memberships based on their goals Present memberships, treatment bundles, and retail skincare in a natural, client-first way Follow up with new leads, existing clients, and inactive clients to encourage rebooking Educate clients on services, promotions, and financing options (CareCredit, Affirm, Cherry) Maintain a polished, welcoming, luxury front desk environment at all times Process payments, deposits, and package purchases accurately Coordinate closely with providers to support smooth daily clinical flow Track key performance metrics including bookings, conversions, retail sales, and memberships

QUALIFICATIONS

2-3+ years experience in a medical spa, aesthetics clinic, luxury retail, or high-end hospitality environment (required) Proven sales ability with measurable results in bookings, conversions, or retail performance Warm, professional, and confident communication style — in person and on the phone Comfortable with consultative selling: listening first, recommending thoughtfully, never pressure-based Familiarity with med spa services and terminology strongly preferred Experience with scheduling or CRM systems (Boulevard, Aesthetic Record, MINDBODY, etc.) preferred Highly organized, reliable, and able to manage multiple communication channels Genuine interest in aesthetics, skincare, and client experience

SCHEDULE

Tuesday through Saturday, 10:00 AM

• 7:00 PM Closed Sunday and Monday Full-time
• In-person only
• Walnut Creek, CA

COMPENSATION & BENEFITS

Base Pay:

$22

• 26 per hour depending on experience and background

Commission:

Performance-based incentives tied to services, retail, and treatment recommendations

Estimated Total Earnings:

Average $28

• 35/hr for strong, consistent performers, with top performers earning more based on results

Additional Benefits:

California paid sick leave Employee discounts on all Avante treatments and services Paid onboarding and training Supportive boutique environment where performance is recognized and rewarded Opportunity for growth as the practice expands

WHY AVANTE AESTHETICS

Boutique environment focused on elevated client experience and quality care Your performance directly impacts your earnings through a transparent incentive structure Work alongside an expert clinical team in a high-end, modern space Ground-floor opportunity — your input and presence help shape the brand A chance to grow with a scaling med spa rather than a corporate system

HOW TO APPLY

Please submit the following: Your resume A brief note (3-5 sentences) describing your experience in med spa, aesthetics, luxury retail, or sales — and your approach to client communication 1-2 professional references

Pay:

$22.00

• $35.

00 per hour

Work Location:

In person