Account Representative

Account Representative J&A Dynamics Enfield, CT Job Details Full-time $45,000 - $60,000 a year 15 hours ago Qualifications Objection handling (sales technique) Customer communication Community engagement Customer relationship building Customer retention Customer service Client relationship development Organizational skills Communication skills Entry level Time management Full Job Description Our team is seeking a motivated Account Representative to support Frontier's residential expansion efforts. As a sales and development firm, we focus on customer-first outreach, helping households discover reliable internet and TV solutions that fit their everyday needs. The Account Representative plays a key role in driving engagement, explaining Frontier's fiber advantages, and contributing to consistent sales growth through strong, relationship-based interactions. As an Account Representative, you'll receive hands-on training centered around Frontier Internet and TV services, learning how to communicate product value clearly and effectively. The Account Representative role blends consultative selling, community outreach, and relationship-building to create meaningful customer experiences while achieving sales goals.

Account Representative Responsibilities:

Engage with residential customers directly to introduce Frontier Internet and TV services in a professional, sales-focused manner Identify household connectivity needs and recommend appropriate speed tiers, fiber options, and bundled services Build trust with customers through clear communication and a customer-first approach Explain product features, pricing, and service benefits in simple, easy-to-understand language Follow up with interested customers to guide them through enrollment and increase conversion rates Maintain relationships with existing customers to ensure satisfaction and introduce additional service options Track customer interactions, leads, and sales activity to support overall performance goals Qualifications for the

Account Representative:

Previous experience in sales, customer service, or customer-facing roles is a plus Prior Account Representative experience is highly desirable Ability to communicate effectively and build rapport with a wide range of customers Comfortable working in a fast-paced, performance-driven environment Strong organizational skills and ability to manage multiple customer interactions Key Skills for the

Account Representative:

Confident handling of objections to maintain sales momentum Strong time management and organizational abilities Natural relationship-building and communication skills Professional, positive attitude during daily customer interactions This is a great opportunity for individuals looking to build experience in sales, customer engagement, and account management while representing a growing telecommunications brand.

Pay:

$45,000.00 - $60,000.00 per year

Work Location:

In person