Client Growth Strategist

Client Growth Strategist Altamonte Springs, FL Job Details 14 hours ago Benefits Disability insurance Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Pet insurance Qualifications Customer relationship building Identifying new business opportunities Mid-level Client relationship development Business development Bachelor's degree Communication skills

Full Job Description Description:

Are you a relationship builder with a knack for turning happy clients into loyal champions and referrers? WeCare tlc, a woman-owned company, mission driven healthcare company is looking for a Client Growth Strategist (CGS) to drive strategic client growth, expand service adoption, and turn customer love into lasting partnerships. This is a unique opportunity to shape business development for an industry disruptor in employer-sponsored advanced primary care.

What You'll Do:

Own the Customer Ladder - move clients from users ? champions ? referrers Lead strategic Quarterly Business Reviews (QBRs) with impact-driven insights Identify white space opportunities and recommend service expansions Launch and manage our "Gold Partner" client tier model Train and empower clients to become active referrers

What Success Looks Like:

30% increase in multi-service adoption 25% reduction in time-to-upgrade 2+ client referrals per quarter 60% of clients become raving fans by year-end

Requirements:

What You Bring:

Bachelor's degree in related field 3-5 years in client success, account strategy, or growth roles Strong communication, presentation, and relationship-building skills Ability to uncover opportunities and lead high-impact client conversations Experience with referral programs or partner enablement is a plus Why Join Us? WeCare tlc is celebrating our 20th year as the longest-standing company in our space. You'll be part of a mission-driven, innovative team that challenges the status quo in healthcare. Growth opportunity as we expand our Client Services function. Competitive salary + benefits. Competitive compensation Rewarding work in a collaborative team environment Medical, dental, and vision insurance Life and disability insurance Accident, Legal, ID Theft, and Pet insurance 401(k) Plan with company match Generous PTO Ready to turn great clients into our greatest advocates? Apply now and help shape the future of client growth https://wecaretlc.com/about/careers/.?? ???? WeCare tlc is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.??? ? Background checks and pre-employment drug screening required.??