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Key Account Manager
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Based on Florida data
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What they do
A Key Account Manager manages the accounts of clients with the highest strategic significance and financial value to the company. Develops and maintains long term relationships with company clients, promotes sales and services, and works to resolve problems. Accounts may be for product sales, advertising or marketing services or financial services such as banking.
$101,118 / year median in Florida
+1% projected growth
Job Description
Inizio Engage seeks a Key Account Manager to drive strategic relationships with leading biotech and pharmaceutical clients. You will own a portfolio of key accounts, aligning with commercial and medical stakeholders to support product launches, market access, and ongoing commercialization. Partnering with cross-functional scientific, data, and digital teams, you'll design solutions that enhance patient, provider, and payer experiences. You'll analyze performance data, craft account plans, lead business reviews, and ensure outstanding client satisfaction in a collaborative, mission-driven environment. Responsibilities Manage and grow relationships with key biotech and pharmaceutical accounts to support product launches and commercialization goals Serve as primary contact for client stakeholders, ensuring alignment on strategy, timelines, and performance expectations Analyze account performance data to identify opportunities, mitigate risks, and drive revenue and engagement outcomes Collaborate with cross-functional scientific, digital, and commercial teams to design and deliver client solutions Develop account plans, forecasts, and proposals that align with client goals and Inizio Engage capabilities Lead regular business reviews, present insights, and recommend optimization strategies to clients Ensure high levels of client satisfaction and retention through proactive communication and issue resolution Stay current on therapeutic areas, market access, and healthcare trends impacting client portfolios Required Skills Key account management Biotech/pharmaceutical industry knowledge Healthcare commercialization strategy Client relationship management Data analysis and reporting Sales forecasting and pipeline management Contract negotiation Cross-functional collaboration CRM software (e.g., Salesforce) Presentation and business review facilitation