Client Experience Associate
- Entry Level Fort Lauderdale Sales Group Greenacres, FL 33463 $50,000
- $62,000 a year
- Full-time Apply with Indeed Client Experience Associate | Entry-Level | West Palm Beach, FL | Full-Time Think about the last time someone remembered your name, your order, and the thing you mentioned offhand two weeks earlier.
That's the kind of service people talk about. If you're the one who gives it, and you want that skill to count toward your future, keep reading. Our client list is growing, so we're adding a full-time Client Experience Associate to our ever-growing team. You'll work side by side with our Senior Client Relations Manager and learn how strong client relationships are built and kept. You'll own a set of accounts, answer questions, sort out problems before they grow, and make sure orders land where they should. As you show you can earn a client's trust, you'll take on more accounts and more of the people side of the business. What you'll do Give every client your full attention, whether they call with a quick question or a messy problem Learn our products and services well enough that clients start asking for you by name Manage several client accounts on your own, tracking the details and following up without a reminder Process order requests accurately and keep clients updated on where things stand Escalate service issues to the Senior Client Account Manager with the facts already gathered Work closely with our sales team so every handoff feels smooth from the client's side Who we want to meet You're the friend people call when something goes wrong, because you stay calm and figure it out You can tell a customer is frustrated before they say it, and you adjust how you talk to them You've juggled a dozen moving pieces at work and kept every one of them on track You ask questions until you understand how something works, then you explain it to the next person You've had a taste of leading other people, or you'd like the chance to Experience in customer service, hospitality, or client relations helps, but how you treat people matters more
Pay:
$50,000.00
00 per year
Work Location:
In person
