A Technical Account Manager provides technical, product and business knowledge to clients to support the sale of products, particularly within the IT and software industries. Is the main contact point when it comes to technical questions and orders. Monitors product installations or upgrades to ensure that they are successful. Manages the ongoing support to customers to ensure customers continue to make effective use of products.
Account Manager (Sales) AeroBase Group Inc•3.6 Melbourne, FL Job Details Full-time $50,000•$60,000 a year 11 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Some college Managing customer accounts Customer relationship building Email customer support Technical support via phone Phone communication Computer literacy Account troubleshooting Writing skills Managing clients in a customer support role Bank experience Retail store experience Technical support via email Customer information system software Account management experience Communication skills Technical Proficiency Entry level Retail sales Client interaction via phone calls Full Job Description We're looking for a motivated and tech-savvy Account Manager to join our team in Melbourne, Florida. We need someone who can master our systems, resolve customer issues, and build relationships. In return, we'll provide outstanding benefits, a great work environment, and a clear path for advancement. What You'll Do Become a problem-solver: You'll be the go-to person for our customers, handling inquiries, troubleshooting issues, and providing top-notch support via phone and email.
Master our technology:
You'll use our system to document and manage customer interactions, and you'll become an expert on our products and services.
Build relationships:
You?ll develop rapport with clients and help them navigate their needs, ensuring they feel supported and valued. What We're Looking For Tech competence: You're comfortable and quick with computers and new software.
Drive and work ethic:
You're self-motivated and don't need constant supervision. You're ready to put in the effort to succeed.
Strong communication skills:
You can clearly and professionally convey information, both in writing and on the phone.
Experience:
You have a background in customer service, retail, sales, or a similar field. If you?ve worked as a bank teller or were a motivated college student, you likely have the foundational skills we're looking for. Why You Should Join Us This is a unique opportunity to start a long-term career. We always promote from within, so your hard work and talent will directly translate into new opportunities. The most dedicated individuals will be selected for advancement within the organization.
First year reps typically average $50,000•60,000 We're reviewing resumes now and will be scheduling interviews in the coming days. If you're ready to start building your career, we want to hear from you!
