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AT&T Account Assistant
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South Coast Strategies
North Miami Beach, FL (In Person)
$47,840 Salary, Full-Time
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Job Description
South Coast Strategies, a Miami sales and development firm, is expanding its team with an AT&T Account Assistant. In this AT&T Account Assistant role, you'll learn to manage accounts by guiding customers through enrollment, highlighting AT&T smartphones and data plans. You'll also play a key part in sales growth by nurturing accounts and converting interest into sales. As an AT&T Account Assistant, you'll undergo sales training to become fluent in AT&T Mobile solutions, ensuring every account you manage reflects the highest standards of service. The AT&T Account Assistant's sales focus will be on addressing customer concerns with patience, whether they're upgrading their plan, troubleshooting connectivity, or exploring new devices. Role Responsibilities of the AT&T Account Assistant Assist in managing customer accounts in person by providing support related to AT&T mobile services, devices, and wireless plan options. Build strong account relationships through in-person customer interactions that encourage trust, engagement, and loyalty. Identify account development opportunities and support sales efforts through value-driven service recommendations. Maintain detailed account records and assist with customer follow-ups to strengthen long-term account engagement. Help customers understand available mobile services, device options, and account features through clear communication. Contribute to sales performance and account development goals through customer-focused engagement. Qualities of an AT&T Account Assistant Communicates clearly about account needs and wireless solutions. Supports account growth while contributing to sales success. Listen carefully to uncover account priorities and sales potential. Creates positive experiences that strengthen account engagement. Maintains confidence during account discussions and sales conversations.