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RURAL HEALTH CARE INC dba Aza Health

Referral Specialist (Palm Coast)

Career Insights for Healthcare Account Representative

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Based on Florida data

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What they do

A Healthcare Account Representative manages client accounts for a life sciences or healthcare company. Develops and maintains communication with company clients, promotes sales and services, and works to resolve problems

$94,909 / year median in Florida

-0% projected decline

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Job Description

This is a full time position, Monday-Thursday 8:00-6:30.
POSITION SUMMARY
The Referral Specialist is responsible for assisting patients by referring them to an outside medical specialists or agencies at the request of AH attending physicians.
ESSENTIAL DUTIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative (but not all inclusive) of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
POSITION RESPONSIBILITIES
 Contacts outside physicians or agencies by telephone, arranges patient appointments and coordinates the exchange of patient information between AH providers and the outside physicians or agencies.  Works closely with patients to arrange and coordinate appointment locations and appointment times.  Maintains list of agencies that can be contacted by patients requiring financial aid or other assistance.  Prepares referral logs, weekly reports, monthly reports, documenting patient account and other necessary referral documentation.  Screens applicants for the Putnam County Health Care Authority prescription program.  Obtains authorizations from HMO's and documents authorizations in patient medical records.