Are you a motivated insurance professional who enjoys building strong client relationships and delivering exceptional service? Edwards-Brandt & Associates , in partnership with First Mainstreet Insurance (FMSI) , is expanding and actively hiring an Account Manager to join its team in Mason City, IA. As an Account Manager , you will be the primary point of contact for client accounts, building strong relationships while ensuring seamless service delivery and accurate policy management. This role combines client relationship management with insurance expertise to support both new business development and ongoing account retention. First MainStreet Insurance was established in 2017 as an organization dedicated to supporting local insurance agencies. Its mission is to help agencies preserve their hometown identity while gaining access to broader resources, expanding carrier markets, and the operational strength needed to stay competitive.

Benefits & Perks:

Health, dental, and vision Insurance Generous PTO and sick time Short-term & long-term disability coverage 401k with company match

Life Insurance Position Responsibilities:

Develop and maintain strong relationships with assigned accounts, regularly communicating with clients to proactively address needs and concerns regarding their insurance policies Seek opportunities to enhance understanding of insurance industry trends, market conditions, and competitors to more effectively meet account needs Oversee all account activities within the agency management system (EPIC) and ensure the accuracy of all data Monitor account satisfaction levels and identify opportunities for growth in both renewals and new business

Job Requirements:

High School Diploma or GED required 2+ years of experience within the insurance industry required; commercial lines experience strongly preferred 2+ years of experience in customer service and/or customer relationship management Active insurance license or ability to obtain within 30 days of hire Apply today for consideration and advance your insurance career with a company that values client relationships and employee growth! We are an Equal Employment Opportunity employer. All employment decisions, including hiring, promotion, compensation, training, and other terms of employment, are made based on qualifications, abilities, and performance, without regard to membership of a protected class and in compliance of federal, state, and/or local laws.

Benefits:

401(k) 401(k) matching Dental insurance Disability insurance Health insurance Paid time off Vision insurance

Education:

High school or equivalent (Required)

Experience:

insurance industry: 2 years (Preferred) commercial lines: 1 year (Preferred) customer service/customer relationship management: 1 year (Preferred) Ability to

Commute:

Mason City, IA 50401 (Required)

Work Location:

In person