Role:

Are you ready to take your career to the next level in the\nexciting world of real estate technology? Join our Resident Screening Team as\nan Account Manager and position yourself at the forefront of innovation in the\nreal estate industry! As an Account Manager, you'll play a pivotal role in\nensuring the success of our valued clients who rely on Yardi's cutting-edge\nScreeningWorks Pro product. This innovative solution empowers property managers\nto make well-informed decisions about potential tenants, and you'll be at the\nheart of it. But that's not all - your role goes beyond customer support.\nYou'll be an active participant in our collaborative team, driving continuous\nimprovements and pushing the boundaries of innovation in our products. Your\ncontributions will help our clients stay ahead of the curve in a competitive\nmarket and continue to receive the highest level of service. If you're passionate about technology, customer success, and\nmaking a significant impact in the real estate sector, this is the opportunity\nfor you.

What You'll Do:

Support and guide clients through the successful onboarding\nand integration of Resident Screening products, ensuring a smooth and positive\nexperience from day one.\nBuild strong, lasting relationships with mid to large-sized\naccounts by consulting and advising on product features, best practices, and\noperational strategy.\nCollaborate cross-functionally with internal teams to\nresolve client-reported issues efficiently and serve as a trusted liaison\nbetween clients and Yardi.\nAnalyze client needs and performance trends to identify\nopportunities for optimization and continued success with Resident Screening\nsolutions.

Who You Are:

Bachelor's degree or an equivalent combination of education\nand experience\nTwo (2) years of customer support or account management\nexperience, preferably in software, real estate, hospitality, or other client\nfocused industry\nAbility to independently resolve general software issues and\nsoftware client requests\nAbility to adapt to a dynamic environment with constant\nchanges\nAbility to think analytically and effectively communicate\nanalysis to clients\nBig picture focus while displaying a keen attention to\ndetail\nCollegial, team-oriented disposition with the desire and\nability to establish cooperative working relationships with all levels of\nemployees and clients\nClient-centered commitment and focus\nIndependent decision-making and problem-solving skills\nExcellent communication skills\nSolid presentation skills\nAbility to meet critical deadlines and prioritize multiple\ntasks in a fast-paced environment\nFamiliar with software interfaces and configuration of\nsoftware interfaces\nProficiency in Microsoft Office 365\nCRM experience Ideal to

Have:

Prior property manager or resident screening\nexperience\nKnowledge of the resident screening industry and\nprocesses\nFamiliarity with Yardi products Real Estate runs on Yardi.

About Us:

Yardi pioneers the property tech industry by seamlessly\nblending 40 years of tradition with forward-thinking innovation. We've created\na team of over 10,000 employees in over 40 locations around the globe dedicated\nto making great real estate software products. Discover the

Yardi Difference:

Yardi is more than just a software company - we are\ndedicated to creating a positive impact in our communities. Annually, Yardi\nextends philanthropic support to organizations chosen by our employees. Our\nteam has contributed to over 350 nonprofits globally, demonstrating our\ncommitment to various causes and communities. Our award-winning culture, consistently recognized by\nGlassdoor's prestigious \"Best Place to Work\", fosters support,\ncollaboration, and growth. We prioritize your well-being with comprehensive\nbenefits, including 100% paid employee medical premiums, company profit-sharing\nplan, and flexible work arrangements. #YardiCareers #TeamYardi #hiring

Annual Salary Range:

$75,000 - $ 81,900 All submissions for open positions should be received\nthrough Yardi's applicant portal, accessed from Yardi's corporate website. 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