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Border States

AMI Metering Solutions Account Manager

Career Insights for Account Manager (General)

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What they do

An Account Manager manages client accounts for a company. Develops and maintains communication with company clients, promotes sales and services, and works to resolve problems Accounts may be for product sales, advertising or marketing services or financial services such as banking.

$69,223 / year median in Michigan

-6% projected decline

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Job Description

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work. This position will be located in: Grand Haven, MI Ohio, Fort Wayne/Indianapolis area, Northern Kentucky, Detroit/Monroe, MI area, and the Pittsburgh, PA area
Application Deadline:
Posted Until FilledPlease note that the position may be filled before or after the listed application deadline. Applications will only be accepted while the posting remains active. Job Summary The Senior Technical Sales Engineer leads efforts with Account Managers in promoting sales, securing orders, and building key technical lines in our business. Responsible for calls on relevant accounts, consults with customers on product and system applications, develops marketing plans and strategies, and keeps management informed of its successes. Provides input to sales and marketing staff on customer needs and concerns regarding pricing, products, competition, procedures, and market potential. Works with the Support engineers to ensure they are providing the technical product support needed by branches and customers. Responsibilities Essential FunctionsExperience with Landis+Gyr technology solutions.

Represent Landis+Gyr and Border States at industry events such as trade shows and conferences.

Documents and tracks the sales pipeline for one or more focus areas.

Responsible for sales strategy for one or more focus areas.

Advises management on the implementation and success of marketing plans and strategies.

Responsible for sales strategy for assigned focus area.

Mentors new hires and helps coworkers learn the position.

Consistently provides responsive, quality service to meet and exceed customer expectations.

Contributes to the planning and sales strategy of Border States' technical products and services and supports the promotion of Border States' agency and distribution lines.

Contributes to high level, technically centered conversations with consultants, customers, and employees related to product technology.

Provides customers with timely follow-up on quotations, technical inquiries, and other requests.

Provides continuous contact and interaction with customer's engineering staff and consultants.

Maintains an in-depth understanding of the power grid.

Works with application engineers on technically difficult problems where engineering concepts are needed and to ensure they are providing the technical product support needed by branches and customers.

Works with a broad range of products and services.

Is actively involved as a promoter of our technical support for the customer and other outside sales staff and plays an active role in engaging consultants throughout the territory.

Contributes input to other sales and marketing staff on customer needs and concerns regarding pricing, products, competition, procedures, and market potential.

Inputs TCCM cost savings documentation that is relevant to the assigned customer base.

Evaluates new products and makes recommendations on stock levels for new and existing products.

Provides input to the pricing and purchasing departments on product evaluations and code descriptions, inventory management, pricing developments, and other related functions.

Non-essential FunctionsLeads customer and Border States employee-owner training on new and existing technical product lines and applications in the specified product areas.

Performs product updates and new product launches for branches and customers as required.

Attends and assists with sales meetings, trade shows, and training programs as needed.

May provide technical training and presentations for Border States personnel internal as well as external customers.

Performs other duties as assigned by supervisor or designate. Qualifications 4-year technical or engineering degree or equivalent experience preferred.

Minimum 5 years of experience with technical and business aspects of the focus area required. Skills and Abilities Excellent customer service skills including being competent, accurate, responsive, and engaged.

Excellent interpersonal, written, and verbal communication and customer service skills preferred.

Ability to effectively plan, organize, and present.

Excellent attention to detail and organizational skills. Physical Requirements Frequency at which you would carry/lift in a typical day:

Occasionally 0
  • 33% Frequently34
  • 66%
Continuously:
67
  • 100%Lift from
Waist:
< than 10 lbs.
  • Occasionally10 to 25 lbs.
  • Occasionally26 to 50 lbs.
  • Occasionally51 to 75 lbs.
  • Occasionally75 to 100 lbs.
  • Occasionally100+ lbs.
  • Not at allLift from
Floor:
< than 10 lbs.
  • Occasionally10 to 25 lbs.
  • Occasionally26 to 50 lbs.
  • Occasionally51 to 75 lbs.
  • Occasionally75 to 100 lbs.
  • Not at all100+ lbs.
  • Not at allCarried for
Distance:
< than 10 lbs.
  • Not at all10 to 25 lbs.
  • Not at all26 to 50 lbs.
  • Not at all51 to 75 lbs.
  • Not at all75 to 100 lbs.
  • Not at all100+ lbs.
  • Not at all Physical Activity Frequency at which you would do the following in a typical day:
Sitting (a continuous period of being seated)
  • FrequentlyStanding (for sustained periods of time)
  • FrequentlyWalking (moving about on foot to accomplish tasks)
  • ContinuouslyBending/stooping (downward and forward)
  • Not at allCrawling (moving about on hands and knees or hands and feet)
  • Not at allClimbing/Walking Stairs (ascending or descending)
  • OccasionallyReaching (extending arms in any direction)
  • OccasionallyCrouching/squatting (bending the body downward and forward by bending leg and spine)
  • OccasionallyKneeling (bending legs at knee to come to rest on knee(s))
  • OccasionallyBalancing (maintaining body equilibrium to prevent falling)
•... For full info follow application link. EOE AA M/F/VET/DISABILITY