Operational Key Account Manager

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Job area:

Account Management DSV - Global transport and logisticsIn 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rdlargest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location:

USA -

Auburn Hills, University DriveDivision:

RoadJob Posting Title:

Operational Key Account ManagerTime Type:

Full TimeSummaryThe Key Account Manager will be responsible for maintaining and developing relationships with key clients to maximize revenue and profits for DSV. They will work closely with internal teams to ensure clients receive the highest level of service and support. Duties and ResponsibilitiesDevelop and maintain relationships with key clients in the transportation and logistics industryIdentify opportunities for growth and expansion within the existing client baseCollaborate with internal teams to develop customized solutions for clientsNegotiate contracts and pricing agreements with clientsMaintain regular communication with clients to ensure satisfaction and address any issuesConduct market research to stay up-to-date with industry trends and competitionProvide regular reports and updates to management on account status and progress Educational background / Work experienceBachelor's degree in business, logistics, or a related fieldMinimum of 5 years of experience in sales or account management in the transportation and logistics industryExperience working with large, complex clients Skills & CompetenciesStrong interpersonal and communication skillsExcellent negotiation and problem-solving abilitiesAnalytical mindset and ability to interpret dataAbility to work independently and as part of a teamStrong organizational and time-management skills Function / Market & Industry Knowledge / Business Acumen / ProcessesSupervisory Responsibilities (if any)May manage a team of account managers or coordinators Preferred QualificationsMaster's degree in business or logisticsExperience working with DSV's specific industry verticals (e.g. automotive, healthcare, retail) Language skillsFluent in English (oral and written) Computer LiteracyProficient in Microsoft Office and CRM softwareFamiliarity with logistics-specific software (e.g.

TMS, WMS

) For this position, the expected base salary is:$69,000-$104,000 / Annual. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, and other objective business considerationsDSV offers a comprehensive benefits program designed to support the health and well-being of employees and their families.

Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long-term disability coverage. Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits. Financial benefits include participation in the DSV 401(k) plan, which providescompanymatching contributions of up to 5%.To support work-life balance, DSV offers various paid time off programs and paid company holidays. Specific PTO and leave programs may vary by location and divisionin accordance withstate or local laws DSV - Global transport and logisticsDSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You'll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature's terms. We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of aprogressiveand versatile organisation, we'll support you and your need to achieve your potential and forward your career.

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Operational Key Account Manager Auburn Hills Nearest Major Market:

Detroit DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, veteran status, marital status, gender identify, sexual orientation, national origin, liability for military service, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.