An Account Manager manages client accounts for a company. Develops and maintains communication with company clients, promotes sales and services, and works to resolve problems Accounts may be for product sales, advertising or marketing services or financial services such as banking.
Growth oriented multi-disciplined Mechanical Contracting firm is currently seeking a Commercial Account representative. This position utilizes selling, pricing, and management skills to support the outstate Missouri team in securing service work, retrofits, replacements, and designing preventive maintenance contracts.
Job Duties:
Create new client relationships, while effectively maintaining established client bases; responsible for maintaining excellent client relations, this includes responding promptly to client requests and maintaining frequent client contact. Support the collective efforts and quality of the team; identify and respond, quickly and effectively to the needs of internal and external clients. Provide routine and technical support to service sales representatives, service technicians, and customers. Responsible for development of leads and opportunities. Work with customers to design and quote new system installations, replacement, or system retrofit resolutions. Develop proposals with pricing and margins consistent with the Company's requirements. Manage service and quoted projects. Manage and coordinate sales with technicians and dispatchers. Responsible for meeting overall sales objectives by reaching sales and gross margin objectives. Assist Managers in the review of skills, traits, and abilities of technicians and make positive suggestions for improvement.
Qualifications:
Working knowledge of HVAC systems in general Previous HVAC experience or equivalent education Proven track record of sales generation via self-generated leads Ability to use estimating software Ability to self start and manage multiple project concurrently Ability to produce system concepts, designs, and schematic drawings Familiarity with applicable mechanical codes, etc. Punctual, dependable, excellent attendance habits Honesty, attention to detail, ability to keep trade information confidential Professional appearance Ability to read, write, speak, and understand English well Strong verbal and interpersonal skills Ability to create and maintain friendly relationships with customers and co-workers Ability to use standard office equipment including a computer and multi-extension telephone system
