Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Collections Account Resolutions Specialist
Job
Couch Lambert LLC
Picayune, MS (In Person)
Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
27
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Description Responsibilities:
- Ability to work in a fast-paced environment.
- Provide superior customer service experiences to consumers contacting our office.
- Make outbound calls to contact the consumer and assist them in resolving their account.
- Answer inbound calls and assist consumers with their account throughout all areas of the legal process.
- Identify accounts that need follow-up and manage them appropriately.
- Negotiate and create payment arrangements to help the consumer resolve their account.
- Maintain customer files accurately and update them in a timely manner.
- Communicate with management and provide recommendations on account resolution.
- Operate with a sense of urgency.
- Abide by applicable federal and state laws and regulations.
- Complete annual and ongoing compliance trainings in a timely fashion.
- Other duties assigned by manager.