Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
FS
Forgepoint Strategies
Entry Level Account Manager
Career Insights for Account Manager (General)
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on North Carolina data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
An Account Manager manages client accounts for a company. Develops and maintains communication with company clients, promotes sales and services, and works to resolve problems Accounts may be for product sales, advertising or marketing services or financial services such as banking.
$67,751 / year median in North Carolina
+1% projected growth
Job Description
Are you a motivated professional looking to launch your career in account management, sales, and customer relations? Join Forgepoint Strategies as an Entry Level Account Manager and help expand AT&T Fiber services throughout Raleigh, NC while building lasting customer relationships and delivering exceptional service. As an Entry Level Account Manager, you will serve as the primary point of contact for customers, helping them understand AT&T Fiber products and services while providing personalized recommendations based on their needs. This role offers hands-on training, mentorship, and clear opportunities for advancement into leadership and management positions. What You'll Do as an Entry Level Account Manager Build and maintain relationships with new and existing customers through residential outreach, community engagement, and face-to-face consultations. Educate customers on AT&T Fiber products and services, recommending customized solutions that align with their needs and goals. Manage customer accounts throughout the enrollment process, ensuring a positive and seamless customer experience. Generate new business opportunities while maintaining a strong focus on customer satisfaction and account growth. Track customer interactions, maintain accurate account records, and consistently achieve individual and team performance goals. Represent AT&T and Forgepoint Strategies professionally within the community. Support team success by sharing best practices and contributing to a collaborative, results-driven culture. What We're Looking For in an Entry Level Account Manager 1+ year of sales, customer service, retail, hospitality, or related experience preferred Strong communication and relationship-building skills Self-motivated with a competitive mindset and strong work ethic Ability to work independently and as part of a team Leadership potential and a desire for professional growth High school diploma or equivalent Reliable transportation What We Offer Competitive compensation with performance-based bonuses and incentives Comprehensive training and ongoing professional development Clear advancement opportunities into leadership and management roles Employee discounts on AT&T products and services Supportive team environment focused on growth and success Training & Development At Forgepoint Strategies, we invest in your success from day one. Our hands-on training program is designed to help you develop the skills needed to excel in account management and leadership.