Verizon Account Representative TC Outreach Henrietta, NY Job Details Full-time $5,100 - $5,800 a month 19 hours ago Benefits Employee discount Professional development assistance Qualifications Customer communication Full Job Description TC Outreach is hiring an Entry Level Account Representative to represent Verizon and support customers throughout their account experience. This is a great opportunity for someone who enjoys building relationships, communicating with customers, and learning how to manage customer accounts in a fast-paced environment. As an Account Representative, you'll work directly with customers to understand their needs, provide information about Verizon services, and assist with enrollment and account-related questions. You'll receive hands-on training while developing skills in customer relations, account management, communication, and sales. What You'll Do as an
Account Representative:
Represent Verizon professionally while working directly with customers Build and maintain positive customer relationships Help customers with enrollment, account setup, and service information Follow up with customers and provide ongoing support when needed Maintain accurate customer information and account details Communicate customer feedback and account needs with the team Participate in team training and development to strengthen customer and account management skills
What We're Looking For:
Strong communication and interpersonal skills Friendly, professional, and comfortable working with customers Organized, dependable, and willing to take initiative Positive attitude and willingness to learn Customer service, retail, hospitality, restaurant, or sales experience is a plus Previous account management experience is helpful but not required High school diploma or GED preferred Why This Role? This is an entry-level opportunity for someone who wants to build more than just customer service experience. You'll develop skills in account management, customer relations, communication, and sales while representing Verizon and working alongside an experienced team. Training and support are provided to help you grow in the role.
Pay:
$5,100.00 - $5,800.00 per month
Benefits:
Employee discount Professional development assistance