Account Manager

We are seeking a motivated and customer-focused Account Manager to serve as the primary point of contact for assigned clients. The Account Manager will be responsible for building strong relationships, ensuring client satisfaction, and supporting business growth by managing accounts from onboarding through ongoing support. Key Responsibilities Serve as the main point of contact for assigned client accounts Build and maintain strong, long-term client relationships Understand client needs and coordinate internally to ensure expectations are met Manage account activity, including follow-ups, issue resolution, and service updates Collaborate with internal teams to ensure timely and accurate delivery of services Monitor account performance and identify opportunities for growth or improvement Prepare and maintain accurate client documentation and records Address client concerns professionally and escalate issues when needed Qualifications Previous experience in account management, customer service, or a related role Strong communication and interpersonal skills Ability to manage multiple accounts and prioritize effectively Proficiency in Microsoft Office (Word, Excel, Outlook) Strong attention to detail and organizational skills Ability to work independently and collaboratively Problem-solving mindset with a focus on customer satisfaction 2 years