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Comcast (CC) of Willow Grove
Account Manager 1, Comcast Business
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What they do
An Account Manager manages client accounts for a company. Develops and maintains communication with company clients, promotes sales and services, and works to resolve problems Accounts may be for product sales, advertising or marketing services or financial services such as banking.
$72,024 / year median in Pennsylvania
-11% projected decline
Job Description
Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services. Job Summary Lead strategy development and execution for marketing and selling Comcast Business Class products via direct sales, cross-division partnerships, and indirect channels. Manage ongoing relationships with the customers, assist with day two support, onboarding, renewals, jeopardy accounts and churn limitation. Drive direct end-user revenue and ensure partners effectively position Comcast Business Class solutions. This job is an individual contributor role. Job Description Core Responsibilities
- Travel required must have valid driver's license
- Drives incremental monthly sales to meet or exceed budget across 75-100 customer relationships with $5K
- 25K spend potential.
- think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff
- be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team
- make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System
- a way of working that brings more employee and customer feedback into the company
- by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.