Account Director

• About Us
• Sparks is a leading global brand experience agency, specializing in the design and execution of award-winning experiences that forge deep connections between brands and audiences.

Recognized by Adweek as Experiential Agency of the Year, we bring a unique blend of strategic insight and execution excellence to every brand activation, corporate event, trade show exhibit, and immersive experience. Our commitment to creativity, innovation, and flawless execution drives us to craft impactful experiential marketing solutions that deepen relationships, inspire action, and build trust—all around the world.

• Summary
• We're seeking an Account Director to manage and grow key client relationships within a fast-paced, high-impact event marketing environment.

This role is equal parts strategic partner and business owner, responsible for delivering exceptional experiences while driving account growth and profitability. You will serve as a key client lead, guiding strategy, overseeing execution, and ensuring every program delivers measurable business impact. This position will support our Account Direction team. It is eligible to work a hybrid schedule, generally requiring work in-office and/or show-site 3 days per week. The ideal candidate will be based out of any of the following locations: + Philadelphia, PA + Royal Oak, MI + Fort Wayne, IN + Grand Prairie, TX

• Essential Duties & Responsibilities

• Client Management:

• Serve as the primary contact for key clients, building trusted, executive-level relationships
• Contribute to strategic planning, including annual account plans and experience roadmaps
• Positioning the agency as a proactive, value-driven partner

• Account Growth:

• Support and contribute to revenue growth, pipeline development, and account expansion
• Identify and help convert new opportunities across experiential, digital, and integrated solutions

• Program Oversight:

• Oversee programs from concept through execution, ensuring seamless delivery
• Maintain best-in-class standards across creative, production, and operations

• Team Leadership:

• Lead and mentor account teams, driving accountability and performance
• Align cross-functional teams across strategy, creative, production, and operations

• Financial Accountability:

• Manage program and account budgets, including forecasting and margin tracking
• Ensure strong scope management and financial discipline
• Education & Experience
• 5-10+ years of experience in event marketing, experiential, or agency environments
• Proven ability to manage complex, high-value accounts
• Strong financial acumen, including budget management, forecasting, and margin awareness
• Ability to balance strategic thinking with hands-on execution in a fast-paced environment
• Strong communication and relationship-building skills
• Travel Requirements
• Travel up to 25%
• What We Offer
• The Freeman Company provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially.

These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions. + Medical, Dental, Vision Insurance + Tuition Reimbursement + Paid Parental Leave + Life, Accident and Disability + Retirement with Company Match + Paid Time Off

• Diversity Commitment
• At The Freeman Company, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws. \#LI-Hybrid \#TFCSparks