Are you equal parts relationship-builder and strategic thinker, with an eye for creative that hits the mark? Hillhouse Creative is looking for an Account Manager who enjoys building relationships just as much as managing projects. As the primary point of contact for our clients, you'll guide projects from kickoff through completion, translate client goals into clear direction for our team, and ensure every client feels informed, supported, and confident throughout the process. About Hillhouse Creative Hillhouse Creative is a boutique agency that helps nonprofits communicate the value of their work with clarity and confidence. For more than 40 years, we've partnered with mission-driven organizations to create brands, websites, and donor communications that build trust, strengthen relationships, and inspire action. In this role, you will: Build strong, long-term client relationships and serve as their primary point of contact Lead client conversations to uncover goals, challenges, and opportunities Translate client goals and feedback into clear direction for our creative team Manage multiple projects from kickoff through completion Review creative work to ensure it aligns with client goals and approved strategy Identify opportunities to better support and grow client relationships Prepare estimates, proposals, timelines, and project documentation Represent Hillhouse Creative through networking and community involvement We're looking for someone with: A bachelor's degree in Marketing, Communications, Business, or a related field At least three years of account management experience within a creative agency, marketing agency, or in-house creative team Experience managing multiple client relationships and concurrent projects Strong communication, organization, problem-solving, and strategic thinking skills Experience with project management and time-tracking software Experience working with nonprofits and familiarity with branding, graphic design, websites, and fundraising communications are a plus.

The Details:

This is a full-time, 35-hour-per-week position with competitive benefits. Compensation is $35,000 annually, plus commission tied to clear performance goals. We're a remote-first team with scheduled in-person meetings. Candidates do not have to live in the Tri-Cities, TN area, but preference will be given to those within reasonable driving distance to accommodate client meetings, networking events, and team gatherings. Employees are expected to be available Monday through Friday, 9 a.m.-5 p.m. ET, with a one-hour lunch break. Sound like you? Apply through our website to learn more about the position and tell us about yourself.

Pay:

From $35,000.00 per year Application Question(s): All applicants must apply through our official application form. Have you completed your full application at: https://bit.ly/4bS5vM5 ?

Work Location:

Hybrid remote in Johnson City, TN 37601