Commercial Insurance Account Manager

Commercial Lines Account Manager/CSR Job Summary Seeking a dedicated and experienced Commercial Lines Account Manager/Customer Service Representative (CSR) to join a team. This role involves managing a generalist book of business valued at $2-3 million, with a focus on small to mid-market accounts, including contractors and fire departments. The ideal candidate will have a strong background in commercial accounts, excellent customer service skills, and the ability to thrive in a collaborative and laid-back work environment. This is a hybrid position requiring a minimum of 3 days per week in office.

Compensation Package Salary Range:

$65,000 - $85,000 annually (based on experience) Competitive benefits package, 401(k), paid time off, professional development opportunities, etc. Responsibilities Manage and service a generalist book of business, including small to mid-market accounts. Handle daily servicing tasks, including renewals, rounding accounts, and addressing client inquiries. Quote and process renewal business. Build and maintain strong relationships with clients, ensuring a high level of customer satisfaction. Collaborate with department managers and team members to ensure seamless account management.

Qualifications/Requirements Experience:

Minimum of 3 years in commercial lines account management.

Licenses/Certifications:

Active Property & Casualty (P&C) license required.

Technical Skills:

Proficiency in Epic software is preferred.

Soft Skills:

Strong customer service orientation. Reliable and dependable. Warm, personable, and professional demeanor. Excellent communication and interpersonal skills. Ability to work effectively in a team-oriented, laid-back environment.

Work Arrangement:

Hybrid role requiring a minimum of 3 days per week in office. #LI-CW5 #INDTJG-PT