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AI
ABB Inc
Key Account Manager - Critical Industries
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What they do
A Key Account Manager manages the accounts of clients with the highest strategic significance and financial value to the company. Develops and maintains long term relationships with company clients, promotes sales and services, and works to resolve problems. Accounts may be for product sales, advertising or marketing services or financial services such as banking.
$116,388 / year median in the U.S.
+2% projected growth
Job Description
Key Account Manager
Strategic Program Director __ In this role, you'll develop, implement, and manage the strategy and relationship with assigned data center-related accounts for the ABB Electrification (EL) business, specifically related to the Industry, Building and Channel (IBC) organization. The position will have significant cross-functional responsibilities across the ABB EL. As the point person for the ABB IBC relationship within those accounts, this position is responsible for growing share of wallet, profitability, and elevating customer satisfaction. Coordinates executive relationships within the accounts, sets goals, tracks pipeline, organizes sales activities, monitors current projects, and manages the resolution of the strategic customer challenges. The work model for the role is: remote (#LI-Remote) and willingness to travel as needed is required. Your role and responsibilities:
- Critical Industries at ABB Inc in AshdownAshdown, Arkansas, United States Job Description At ABB, we help industries run leaner and cleaner-and every person here makes that happen.
Strategic Program Director __ In this role, you'll develop, implement, and manage the strategy and relationship with assigned data center-related accounts for the ABB Electrification (EL) business, specifically related to the Industry, Building and Channel (IBC) organization. The position will have significant cross-functional responsibilities across the ABB EL. As the point person for the ABB IBC relationship within those accounts, this position is responsible for growing share of wallet, profitability, and elevating customer satisfaction. Coordinates executive relationships within the accounts, sets goals, tracks pipeline, organizes sales activities, monitors current projects, and manages the resolution of the strategic customer challenges. The work model for the role is: remote (#LI-Remote) and willingness to travel as needed is required. Your role and responsibilities:
Lead Strategic Account Planning:
Develop and implement account plans and Statements of Work (SoW) to drive growth across divisions and locations.Drive Customer-Centric Sales Strategy:
Understand key business drivers and risks (e.g., sustainability, digitalization, cybersecurity) to shape tailored sales strategies and targets.Build Trusted Relationships:
Engage decision-makers within data center organizations, delivering comprehensive ABB solutions aligned with customer needs and profitability goals.Enable Competitive & Coordinated Execution:
Monitor market trends and competitors, apply standardized sales tools (e.g., Salesforce), and ensure a unified approach to sales planning and issue resolution. Our Team Dynamics Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters- because the progress we make here creates real impact out there.
- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
- 5:00 P.
- 100% employee paid up to maximums Short Term Disability
- up to 26 weeks
- Company paid Long Term Disability
- 60% of pay
- Company paid. Ability to "buy-up" to 66 2/3% of pay. Supplemental benefits
- 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance Parental Leave
- up to 6 weeks Employee Assistance Program Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption Employee discount program Retirement 401k Savings Plan with Company Contributions Employee Stock Acquisition Plan (ESAP) Time off ABB provides 11 paid holidays.