Maintenance Utility Specialist / Account Manager

Maintenance Utility Specialist / Account Manager Weller Brothers Landscaping - 3.6 Johnston, IA Job Details Full-time $21.12 - $31.68 an hour 18 hours ago Qualifications Computer operation Outdoor work Computer literacy Driver's License Technical Proficiency Full Job Description You can work anywhere. So why work at Weller Brothers ? We believe that we are the best employer in the Midwest. We care for our people, which goes beyond boasting "competitive wages and team culture" (although, we certainly provide those things, too!) Whether you're a new high school grad looking for a career in the construction industry, a landscape architect with years of experience, or — like some of our employees — an adult seeking a totally new career path, we believe that you can be somebody here .

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty and competency satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job. Technical/Field Responsibilities Perform irrigation startups, troubleshooting, repairs, winterizations and backflow testing Apply fertilizers, herbicides, and pesticides safely and in compliance with regulations Execute plant health care and landscape maintenance services including inspections and recommendations Maintain any and all irrigation and application equipment Maintain accurate records of services performed and materials applied Assist with broader maintenance tasks including seasonal work and snow operations Client-Facing & Relationship Responsibilities Communicate professionally with clients and potential clients on-site; answer questions and provide expert recommendations Educate clients on plant health, irrigation efficiency, and service value Identify enhancement opportunities (plant health, irrigation upgrades, landscape improvements) Support proposal development and upselling efforts alongside sales team Help ensure properties meet company quality standards through regular site awareness Account Manager Development Responsibilities Shadow and support the Maintenance Sales & Operations Manager in managing client portfolio Assist with site audits, documentation, and identifying revenue opportunities Learn proposal creation, estimating, and client follow-up processes Develop skills in CRM/LMN systems for tracking client communication and opportunities Gradually take ownership of smaller accounts based on readiness Team & Operational Responsibilities Train and mentor team members in technical skills (irrigation, applications, plant care) Maintain equipment, vehicles, and tools Accurately track time and job data in LMN Uphold safety, quality, and company standards Collaborate with operations and sales teams to ensure client satisfaction

REQUIRED SKILLS/ABILITIES

Strong client service and communication skills (critical across all roles) Ability to work independently and as part of a team Detail-oriented with strong organizational skills Ability to perform physical outdoor work in varying conditions Proficient computer knowledge Ability to manage multiple tasks Strong attention to detail

PREFERRED SKILLS/ABILITIES

Pesticide applicator license (or ability to obtain) Degree or coursework in horticulture, turfgrass, or related field Experience with LMN, CRM, or estimating tools Prior leadership or crew supervision experience

EDUCATION/EXPERIENCE

Experience in one or more areas: Irrigation systems Fertilizer/pesticide application Horticulture/plant health care Must be 18 years or older High school diploma/GED A valid driver's license and a clean driving record is required

GROWTH PATH

Phase 1: Technical Specialist Focus on field execution and client interaction (no less than 4-6 weeks) Phase 2: Hybrid Contributor Begin identifying opportunities, assisting with proposals, and client communications (no less than 12-18 months) Phase 3: Account Manager Manage client relationships, drive revenue growth, and own a book of business

SUCCESS METRICS

Quality and efficiency of field work Client satisfaction and retention Identification of upsell/enhancement opportunities Readiness to transition into account management Contribution to team productivity and culture

REQUIRED SKILLS/ABILITIES

Strong client service and communication skills (critical across all roles) Ability to work independently and as part of a team Detail-oriented with strong organizational skills Ability to perform physical outdoor work in varying conditions Proficient computer knowledge Ability to manage multiple tasks Strong attention to detail

PREFERRED SKILLS/ABILITIES

Pesticide applicator license (or ability to obtain) Degree or coursework in horticulture, turfgrass, or related field Experience with LMN, CRM, or estimating tools Prior leadership or crew supervision experience

EDUCATION/EXPERIENCE

Experience in one or more areas: Irrigation systems Fertilizer/pesticide application Horticulture/plant health care Must be 18 years or older High school diploma/GED A valid driver's license and a clean driving record is required You can work anywhere. So why work at Weller Brothers ? We believe that we are the best employer in the Midwest. We care for our people, which goes beyond boasting "competitive wages and team culture" (although, we certainly provide those things, too!) Whether you're a new high school grad looking for a career in the construction industry, a landscape architect with years of experience, or — like some of our employees — an adult seeking a totally new career path, we believe that you can be somebody here .

JOB SUMMARY

This hybrid role is designed for individuals with technical experience in mowing, irrigation, fertilizer application, and/or horticulture who are interested in developing in an Account Manager role. The position combines hands-on fieldwork with client interaction and relationship-building responsibilities. The primary focus is to deliver high-quality lawn and landscape maintenance services while building strong client relationships, identifying opportunities, and progressively taking on account management responsibilities based on performance, experience, and business needs.