Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
EJ
Eugene Jobs
Remote Insurance Specialist (Collections)
Career Insights for Healthcare Account Representative
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on national data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Healthcare Account Representative manages client accounts for a life sciences or healthcare company. Develops and maintains communication with company clients, promotes sales and services, and works to resolve problems
$88,240 / year median in the U.S.
+5% projected growth
Job Description
Remote Insurance Specialist (Collections) 2026-08-26 GetixHealth all cities,
AK Description:
Insurance Specialist Join our team as an Insurance Specialist!Responsibilities:
Provides service via all available omni channels to serve as the liaison between the business, clients, patients, and other parties, such as insurance companies. Offers education on the healthcare revenue cycle and troubleshoots accounts through resolution by reviewing large balance accounts and other departmental insurance discovery processes. Engages in and enjoys active listening with callers, confirming or clarifying information and diffusing conflict. Makes appropriate changes or documentation in client healthcare systems and internal technology platforms. Submits claims to insurance providers on behalf of our clients for their patients, following through to resolution. Contributes to the development of workflows for incoming clients, developing procedures and communicating expectations to the contact center. Proactively shares information about healthcare revenue cycle services to support the growth of the business's client and/or account base. Follows department processes and procedures in compliance with industry laws and regulations. Manages inventory to ensure metrics are being met to patient's accounts are not being sent to collections prior to resolution. Reviews and escalates complex accounts requiring additional review. Meets the key performance indicators and expectations established for the position. Performs all duties above with the highest integrity and confidentiality. Completes assigned training and learning plans, including those that fulfill industry compliance requirements. All other duties as assigned.Education & Experience:
Required Education:
High School Diploma /GED Preferred Education:
Two Years of College or Associate's Degree Experience:
- 1+ year(s) of experience in a customer service capacity required, preferably in a contact center environment
- 1+ year(s) of experience multi-tasking in a fast-paced environment required
- 1+ year(s) of experience with medical insurance, coding, or billing in a professional environment