Senior Account Manager

OVERVIEW

Senior Account Manager - Employee Benefits Remote At Alera Group, our Employee Benefits teams help organizations attract, retain, and engage their workforce through creative, compliant, and competitive benefits strategies. We're seeking a Senior Account Manager who will make a meaningful impact by delivering proactive client service, thoughtful benefits strategy, and a high-touch experience for both clients and employees. About Alera Group Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in the areas of Employee Benefits, Property and Casualty Insurance, and Financial Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service. This role supports clients by ensuring benefits programs are administered accurately, aligned with strategic objectives, and compliant with all regulatory requirements. You'll partner with internal teams and client contacts to deliver seamless execution, creative solutions, and a superior client experience.

Why Alera Group Meaningful Impact:

Help clients and employees navigate benefits programs that drive retention, engagement, and satisfaction

Growth & Learning:

Opportunities to deepen your expertise and gain exposure to a variety of clients and industries

Collaborative Culture:

Work in a team-oriented environment that values accountability, partnership, and the principles of The Collaborative Way

RESPONSIBILITIES

What You'll Do / Your Impact Client Partnership & Service Excellence Manage and grow a designated book of large group employee benefits clients in partnership with Sales Executives and service teams Provide strategic planning, proactive advice, and program analysis to support client objectives Educate clients and present complex benefits concepts in a clear, accessible manner Serve as a trusted advisor by building strong internal and external relationships Operational & Compliance Excellence Perform insurance policy, coverage, and exposure reviews to ensure accuracy and alignment with client needs Stay current on industry trends, legislation, compliance requirements, products, and technology Negotiate with carriers and service providers on behalf of clients Ensure high standards of documentation, accuracy, and service delivery Growth & Retention Identify and develop cross‑selling opportunities within existing client relationships Strengthen client engagement through proactive service and relationship development Mentor and train entry‑level and junior service team members Support a positive, collaborative team environment by leading through example

QUALIFICATIONS

What You Bring Required Minimum of 5 years of experience in Employee Benefits within the independent brokerage space Active Life, Health, and Accident insurance license Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) Excellent verbal, written, and presentation skills Strong organizational and time‑management abilities High attention to detail with a self‑motivated work style Preferred Experience supporting large group employee benefits clients Prior experience mentoring or training junior team members Core Competencies Strategic thinking and problem‑solving Client advocacy and relationship management Collaboration and teamwork Accountability and follow‑through Technical benefits expertise Leadership by example

ADDITIONAL INFORMATION

Benefits:

Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.

Work Model:

This role is Remote Professional Development - Alera Group Academy At Alera Group, growth isn't left to chance. Through Alera Group Academy , we provide structured development opportunities designed to help you expand your expertise and build a meaningful career. You'll have access to: Role-specific learning paths Leadership development programs Technical and compliance training Industry certifications and continuing education support Peer learning and knowledge-sharing communities Whether you're deepening technical expertise or preparing for leadership, we're invested in helping you grow. Licensure & Certifications \ This position may require: Active State Life & Health License Ongoing continuing education to maintain active status We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class. Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process. #LI-KL1 #LI-Remote Location Type Hybrid - 3 or more days in office - Office UKG Work location,

Remote Qualifications:

What You Bring Required Minimum of 5 years of experience in Employee Benefits within the independent brokerage space Active Life, Health, and Accident insurance license Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) Excellent verbal, written, and presentation skills Strong organizational and time‑management abilities High attention to detail with a self‑motivated work style Preferred Experience supporting large group employee benefits clients Prior experience mentoring or training junior team members Core Competencies Strategic thinking and problem‑solving Client advocacy and relationship management Collaboration and teamwork Accountability and follow‑through Technical benefits expertise Leadership by example