Senior Account Manager

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DELTA DENTAL OF ILLINOIS

in Naperville, Illinois, United States Job Description Senior Account Manager - We offer a companywide bonus program, tuition reimbursement, volunteer time off, an on-site fitness center and the flexibility of a hybrid work schedule. We are the largest dental insurance company and continue to grow. Based in Naperville, IL Delta Dental of Illinois has over 50 years of oral health experience and is dedicated to clients and employees alike. Our company culture is inclusive, innovative and focused on achieving our goals. We believe in improving oral health through our dental benefit programs and through our Foundation, which develops and supports projects and organizations that improve access to oral healthcare and oral health education. Delta Dental of Illinois is seeking a relationship-driven Senior Account Manager to support and retain a complex portfolio of employer group clients. In this role, you will serve as a trusted advisor, lead renewal and service strategies, and partner across teams to deliver an exceptional client experience while driving profitable growth. If responsiveness and proactive outreach is your brand then read further! Key Responsibilities Manage complex client relationships and deliver proactive, high-quality service across an assigned portfolio. Develop creative solutions, navigate client concerns, and use sound judgment to resolve challenging issues. Drive account retention and identify opportunities for growth within existing client relationships. Lead renewal planning, contract negotiations, and account strategy for employer group clients. Partner with brokers, benefits leaders, sales teams, and implementation partners to support onboarding, service, and long-term client goals. Analyze reporting needs, monitor performance expectations, prepare client communications, and contribute to presentations, renewals, and RFP responses as needed. To view full details and how to apply, please login or create a Job Seeker account