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Technical Account Manager

Job

Technology Group Solutions LLC

Remote

$50,500 Salary, Full-Time

Posted 1 week ago (Updated 1 week ago) • Actively hiring

Expires 7/18/2026

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Job Description

Technical Account Manager Technology Group Solutions
LLC - 3.4
Lenexa, KS Job Details Full-time $50,000 - $51,000 a year 22 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Qualifications Customer communication Account development Associate's degree Account management Technical sales IT department experience Time management
Full Job Description About TGS:
TGS is a full-service IT integrator offering solutions from data center hardware to end-user devices. With strategic partnerships across major manufactures and in-house engineering expertise, we provide comprehensive IT solutions tailored to customer needs. We take a strategic, long-term approach to IT challenges.
About the position:
As a Technical Account Manager (TAM), you will manage client relationships and develop plans that address both short and long-term goals. You will collaborate closely with clients to identify new opportunities, troubleshoot issues, and present solutions to both technical and business stakeholders.
Key Responsibilities will include:
Manage technical relationships within assigned accounts, ensuring customer satisfaction, retention, and service expansion. Serve as a trusted advisor, delivering value through products and services. Collaborate with customers' technical leads, ensuring their needs are met. Liaise between the customer's and TGS support resources. Conduct regular meetings with clients to address tickets, escalations, and projects. Monitor key performance metrics and proactively recommend improvements.
Required Skills & Experience:
Minimum 2 years of IT experience, (Helpdesk or MSP) Preferred 2 years of IT account management experience. Knowledge of technology alignment or pre-sales. Strong communication and time management skills. Ability to work with a variety of customers and work independently.
Required/Preferred Education:
Associate's degree or equivalent IT-related experience.
Job Type:
Full-time Pay:
$50,000.00 - $51,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance
Work Location:
Hybrid remote in Lenexa, KS 66215