Company DescriptionInstaMed is part of J.P. Morgan's Healthcare Payments business that supports clients across the Commercial & Investment Bank and Chase Business Bank. J.P. Morgan Healthcare Payments has integrated InstaMed solutions to deliver an end-to-end suite of payments, treasury, and banking solutions to healthcare organizations of all sizes. InstaMed powers a better healthcare payments experience and connects consumers, providers and payers for every healthcare payment transaction.

J.P. Morgan's patented, private cloud-based technology securely transforms healthcare payments by driving electronic transactions, processing payments and moving healthcare data seamlessly, and improving consumer satisfaction. Consumers, providers and payers benefit from InstaMed's exclusive focus on healthcare, integration into any healthcare IT system, robust analytics and proven scale.

Job DescriptionAs a Client Relationship Manager in Healthcare Payments, you are self-motivated, proactive, and results-oriented, and you thrive in an open, professional, team‑oriented environment. In this role with JPMorganChase Healthcare Payments, you will directly influence revenue retention and revenue growth. As a Client Relationship Manager, you will support some of the largest provider organizations in the United States through regular, direct customer engagement. As an individual contributor, you will guide clients with a consultative approach to help them achieve their revenue and scorecard goals. QualificationsJob responsibilitiesSupport Business Development activities which contribute to the achievement of the annual revenue planDemonstrate a thorough understanding of JP Morgan Healthcare Payments solutions, products and processesWork with Team to Identify opportunities to upsell customers additional Healthcare Payment solutionsRepresent the team in client meetingsHelp clients prioritize projects to best meet goalsServe as an escalation point for any service issues from client: manage the escalation activities and is meticulously organizedCollaborate with JP Morgan Healthcare Payments Business Development, Professional Services and Customer Service in support of your customersMaintain accurate and timely documentation of all activities relevant to the positionAdditional InformationBenefits and Perks Medical, dental and vision insuranceLife and accident insuranceMental health coverageDisability coverage401(k) savings plan with company matchFlexible work optionsPaid time off and company holidays Volunteer time offParental leaveFertility benefitsGroup legal planTuition assistanceEmployee stock purchase planDiscounts on banking services, electronics, travel and more.