Our ideal candidate is:

✔ A strategic thinker who anticipates problems before they happen. ✔ An exceptional problem solver who enjoys finding solutions. ✔ Highly organized and passionate about building efficient systems. ✔ Friendly, warm, and approachable while remaining confident and professional. ✔ A collaborative leader who enjoys coaching and developing others. ✔ Detail-oriented and committed to excellence. ✔ Comfortable having difficult conversations with professionalism and empathy. ✔ An excellent communicator who naturally builds trust and relationships. ✔ Someone who enjoys consultative sales and understands how to help prospective clients confidently choose our firm. ✔ Comfortable discussing legal fees, payment options, and billing questions while maintaining outstanding customer service. ✔ Able to balance compassion with accountability. ✔ Someone who naturally takes ownership instead of waiting to be told what to do. Required Qualifications Fluent in English and Spanish (written and spoken) Minimum 3 years of leadership, operations management, office management, client success, or business development experience Proven experience in sales, client intake, or business development Demonstrated ability to build trust and close sales through education and relationship building Experience supervising or leading employees Strong customer service and conflict-resolution skills Excellent verbal and written communication skills Outstanding organizational and time management abilities Strong computer skills and the ability to quickly learn new technology Positive, solution-oriented attitude Experience in immigration law or legal client intake is a plus. Why You'll Love Working Here Every day, you'll have the opportunity to make a real difference in the lives of immigrant families. While this role focuses on leadership and operations, you'll also help prospective clients take the first step toward solving one of the most important challenges of their lives. We are a collaborative, mission-driven team that values:

Integrity Service Excellence Evolve Compensation & Benefits Salary:

$70,000-$90,000 annually , based on experience, qualifications, and demonstrated leadership ability Paid Time Off (PTO) Paid Federal Holidays Medical, Dental, Vision & Telehealth Insurance Retirement Plan with Employer Match Professional Development & Continuing Education Career Advancement Opportunities Supportive, collaborative work environment This Role Is NOT for You If... Avoid difficult conversations with clients. Dislike sales, business development, or relationship building. Resist feedback or continuous improvement. How to Apply If this sounds like the opportunity you've been looking for, we'd love to hear from you. Please email your resume along with either : A cover letter explaining why you're the right fit for this role, or A 2-3 minute video introducing yourself and sharing why you're excited about joining our team.

Email:

carrie@carrielegal.com

Pay:

$70,000.00 - $90,000.00 per year

Benefits:

401(k) matching Dental insurance Employee discount Health insurance Paid time off Professional development assistance Retirement plan Vision insurance

Work Location:

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