Essential Duties & Responsibilities:

Strategic Account Management:

Develop a deep understanding of account's needs, objectives, and challenges in order to provide tailored solutions that meet their requirements. Identify new business opportunities within existing accounts to upsell and cross-sell relevant CareDx products, solutions or services.

Strategic Planning and Executing Account Plans:

Develop and execute strategic plans to drive business growth and achieve sales targets. Create and implement long-term, account-specific strategies and tactics to drive adoption, gain market share, expand the CareDx footprint and achieve commercial goals.

Product Knowledge and Clinical & Technical Proficiency :

Possess an understanding of therapeutic area, scientific concepts, testing platforms, mechanisms and processes; as well as supportive key clinical studies.

Building Strong Customer Relationships:

Identify key customer stakeholders and influencers, establishing strong relationships and partnerships, continually soliciting feedback on additional needs, products, and features. Resolve customer issues promptly and efficiently, managing expectations and ensuring customer satisfaction. Managing the

Sales Pipeline :

Forecast and manage the sales pipeline and growth strategies to track progress towards objectives at both the account and regional levels. Prepare regular performance reports for regional leadership, providing insights into strategy effectiveness, ROI, and key other performance indicators Collaborating with

Internal Teams :

Partner with Commercial, Marketing, Customer Experience, Medical Affairs, Market Access and Operations teams to develop creative solutions that address customer needs.

Qualifications:

Bachelor's degree required, advance degree (e.g., MBA) preferred Minimum of 10 years sales or strategic account management experience in the healthcare industry Experience selling into hospitals, hospital/health systems, and/or enterprise-level accounts, navigating across multiple levels of stakeholders and departments Track record of developing effective account strategies that maximize business outcomes Strong written and oral communication & organizational skills Must be willing to travel 50- 75% or greater, including frequent day trips and overnight travel Proficient with Word, Excel, PowerPoint, Outlook, Salesforce.com and analytical tools

Key Characteristics:

Results Driven Strategic Thinking Patient Focus Problem Solving Strong Communication Skills Persistence Self-Awareness & Adaptability Additional Details:

Every individual at CareDx has a direct impact on our collective mission to improve the lives of organ transplant patients worldwide. We believe in taking great care of our people, so they take even greater care of our patients. Our competitive Total Rewards package for US Employees includes: Competitive base salary and incentive compensation Health and welfare benefits, including a gym reimbursement program 401(k) savings plan match Employee Stock Purchase Plan Pre-tax commuter benefits And more! Please refer to our page to view detailed benefits at https://caredx.com/company/careers/ In addition, we have a Living Donor Employee Recovery Policy that allows up to 30 days of paid leave annually to a full-time employee who makes the selfless act of donating an organ or bone marrow. With products that are making a difference in the lives of transplant patients today and a promising pipeline for the future, it's an exciting time to be part of the CareDx team. Join us in partnering with transplant patients to transform our future together. CareDx, Inc. is an Equal Opportunity Employer and participates in the E-Verify program. By proceeding with our application and submitting your information, you acknowledge that you have read our U.S. Personnel Privacy Notice and consent to receive email communication from CareDx. •We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.•Certain jurisdictions require notice of how we use and protect your personal information. 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