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Account Manager
Job
Azuria
Forney, TX (In Person)
Full-Time
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Job Description
Account Manager
JOB FUNCTION / PURPOSE
The Account Manager is responsible for client relations, account management, and marketing aspects of operating multiple projects within an assigned area.RESPONSIBILITIES
- Manages customer contracts. Verifies that all aspects of contracts are billed accurately.
- Collaborates with operations and maintenance managers to ensure understanding of contract terms and scope.
- Develops and updates reference guides for maintenance and operations personnel.
- Manages sales and revenue generation within assigned districts; reviews and monitors financial performance.
- Ensures that all customer inquiries and disputes are resolved promptly and satisfactorily.
- Manages rate orders, verifies correct application, and ensures clients understand billing processes.
- Handles client relations, marketing, and entertainment. Documents account management plans for each district.
- Oversees account management including approval of all invoices and expenses.
- Attends board meetings and prepares reports. Submits updates to Branch Manager, Director of Customer Relations, and Regional Manager at least two days prior to meetings.
- Ensures compliance with SOPs, DOT, OSHA, and other regulatory requirements. Assists with facility inspections.
- Performs other duties as assigned.