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Technical Account Manager-Mechanical Services
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Based on Texas data
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What they do
A Technical Account Manager provides technical, product and business knowledge to clients to support the sale of products, particularly within the IT and software industries. Is the main contact point when it comes to technical questions and orders. Monitors product installations or upgrades to ensure that they are successful. Manages the ongoing support to customers to ensure customers continue to make effective use of products.
$107,200 / year median in Texas
-2% projected decline
Job Description
Technical Account Manager-Mechanical Services at Top Tempo Technical Technical Account Manager-Mechanical Services at Top Tempo Technical in Lubbock, Texas Posted in about 7 hours ago.
Type:
full-time About the Company We are seeking an experienced Technical Solutions Manager to serve as the primary technical resource and strategic advisor for our existing clients. This role combines deep mechanical and building systems expertise with strong relationship management skills to identify opportunities, develop solutions, and ensure exceptional customer satisfaction. About the Role The ideal candidate will have a background in service operations, project management, facilities management, or mechanical construction and possess the ability to bridge the gap between technical execution and client business objectives. You will work closely with clients, operations teams, and leadership to develop project solutions that drive long-term partnerships and continued growth. Responsibilities Manage and grow existing client accounts Serve as the main point of contact for service needs and issue resolution Partner with field and operations teams to ensure high-quality service delivery Lead client check-ins, performance reviews, and renewal conversations Monitor service performance and identify opportunities for improvement Identify and support additional service opportunities within accounts Maintain accurate account activity within CRM systems Qualifications 5+ years in account management, service delivery, or client-facing roles Experience in HVAC, mechanical, facilities, or technical services strongly preferred Required Skills Ability to communicate technical concepts clearly to clients Strong relationship-building and problem-solving skills Experience with CRM platforms (Salesforce or similar) Preferred Skills None specified. Pay range and compensation package $90,000 - $100,000 Base + Bonus Monthly Car Allowance