An Account Manager manages client accounts for a company. Develops and maintains communication with company clients, promotes sales and services, and works to resolve problems Accounts may be for product sales, advertising or marketing services or financial services such as banking.
About the Role We are seeking a skilled Senior Account Manager to join our dynamic Surety team in Houston, TX. Key Responsibilities Include Serve as p rimary client contact for day-to-day bonding questions Buil d and promote strong relationships with business partners, carriers and all stakeholders vested in the process Quality control data in Epic, Erlon, and OneDrive including client data, surety contacts, bonds, rates, commissions Communicate with clients and underwriters through the request process, including the provision of proper underwriting materials Responds to accounting and invoice issues with appropriate adjustments/corrections within prescribed timelines Oversee Account Associate work for accuracy and quality Assist in creating proposals and presentations Compile and/or approve complete and accurate submissions and deliver to underwriters ; Provide timely responses to underwriter submission inquiries Request and review client documents such as financial statements, work-in-progress, aging of receivables schedules Conduct i n-depth data analyses Maintain knowledge of carrier underwriting appetites and contacts and recommend appropriate markets for client programs Additional responsibilities as required Skills & Experience That Lead to
Success:
Strong technical property and casualty knowledge Minimum of 5 years of industry experience Proven ability to p resent and clearly explain information to clients Proven a bility to clearly explain problems/concerns to co-workers, supervisors and/or agency principals and suggest/recommend solutions Data entry experience as well as excellent interpersonal skills Competence in Microsoft Office tools such as Word, Excel, and Adobe Task and detail oriented Team player with demonstrated professional communication and organizational skills
Additional/Preferred Qualifications:
High school diploma or equivalent; College degree preferred Valid driver's license and reliable transportation required Ability to travel as required Construction brokerage experience preferred Training and people management experience (2 to 3 direct reports) preferred
What You Can Expect From Us:
Comprehensive Benefits Package Collaborative and innovative environment Culture of continuous learning and professional development Competitive salary package 401k with above-average employer match of up to 5% of your salary Leadership training and support Work/Life Balance (Summer Fridays, flexible work arrangements and mental health services) Education and Student Loan Assistance American Global is proud to be an equal opportunity workplace. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email info@americanglobal.com. The salary range for this position (intended for U.S. applicants) will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location. Who We Are American Global is one of the largest privately held insurance and surety brokerage firms in North America specializing in all aspects of construction risk management. We support contractors, owners, and developers, helping protect them from the risks and exposures specific to the construction industry. We are a vibrant, values -driven community with a unique, collaborative culture that fuels our desire to excel. Together, our team is transforming the construction industry and revolutionizing the role of broker . As we continue our journey, we seek to find the right individuals, in the right locations, to expand and enrich our fast-growing team of talented professionals across 15 locations throughout the US and Canada, as well as Rome, Italy. Are you ready to be a part of our story?
