Our Story :

Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and l eading our industry by Innovating What's Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony. DFR is part of the Climate and Sustainability Technologies segment of the Dover Corporation(R) (

NYSE:

DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion. DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail.

Job Title:

Account Representative Location:

Richmond, VA What we're looking for: We are looking for a self-motivated and detail-oriented individual to work with our customers, sales teams, and internal teams to initiate front-end processes and help deliver exceptional customer service throughout the customer journey. What you'll be responsible for in this role: style=\"margin-top:0.0in;margin-bottom:0.0in\" type=\"disc

-Determine customer product needs
Configure products to provide quotations to customers /sales
Price quotations / orders and reconcile pricing discrepancies
Liaise with Engineering to determine technical feasibility of new products / configurations/ options
Prepare customer bid packages
Act as internal point of contact for account(s) incoming and outgoing funnel style=\"margin-bottom:0.0in;margin-top:0.0px
-Other duties that may be assigned What are the basic qualifications? style=\"margin-bottom:0.0in;margin-top:0.0px
-Bachelor's Degree or 3 years' experience in account management/ inside sales What are the preferred qualifications? style=\"margin-bottom:0.0in;margin-top:0.0px
-2 years' experience OEM Mfg environment To be a great fit for the role: style=\"margin-bottom:0.0in;margin-top:0.0px
-Understanding of Microsoft Office Programs (Outlook and Excel)
Customer focus
ability to keep needs of customer front of mind with every initiative
Diligence in adhering to standard processes
Excellent written and verbal communication
Superior organizational skills

How We Define Our Values and Why You Should Join Our Team:

The backbone behind our collection of outstanding businesses is a team of dedicated employees who protect and enhance our valued reputation for quality and delivering what we promise. It's our values that define Dover to all of our key audiences: our shareholders, customers, prospective employees and especially ourselves. These values must be expressed in our work and embody our actions, as they form the basis by which we do our jobs, make decisions and measure our performance. It's our unwavering commitment to maintaining our values that defines who we are as a Company. style=\"margin-bottom:0.0in;margin-top:0.0px

-Collaborative Entrepreneurial Spirit
Winning Through Customers
Respects and Values People
Expectations for Results
High Ethical Standards, Openness, and Trust What's in it for you? (Comprehensive Benefit Package) style=\"margin-bottom:0.0in;margin-top:0.0px
-Medical, Dental, and Vision
401k Retirement Plan
Flexible Spending
Paid Holidays The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.

Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. Dover Food Retail is an Equal Opportunity Employer. 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