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Pilkey-Hopping & Ekberg

Personal Insurance Account Manager II

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What they do

An Account Manager manages client accounts for a company. Develops and maintains communication with company clients, promotes sales and services, and works to resolve problems Accounts may be for product sales, advertising or marketing services or financial services such as banking.

$75,571 / year median in Washington

-5% projected decline

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Job Description

Personal Insurance Account Manager II Pilkey-Hopping & Ekberg Tacoma, WA Job Details Full-time $65,000 - $80,000 a year 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Managing customer accounts Customer relationship building Client rapport building Property & Casualty License Client management Account management Full Job Description About Pilkey, Hopping & Ekberg Since 1896, Pilkey, Hopping & Ekberg (PHE) has provided trusted insurance solutions for individuals and businesses. As a family-owned agency, we are built on integrity, accountability, and exceptional client service, creating a workplace where relationships matter and employees are empowered to make an impact. The Opportunity As a Personal Lines Account Manager II , you will manage a portfolio of client accounts, providing expert guidance on coverage, renewals, and risk management. You'll work closely with clients, carriers, and internal teams to deliver outstanding service and help clients maintain the right protection for their evolving needs. What You'll Do Manage and service a book of personal lines business. Review policies and identify coverage gaps or risk exposures. Advise clients on renewals, endorsements, and coverage options. Assist with claims inquiries, billing issues, audits, and certificates of insurance. Recommend coverage solutions and identify cross-sell opportunities. Partner with carriers and underwriters to support policy placement. Maintain accurate documentation and account records. Conduct renewal reviews and discuss changing client needs. Qualifications 4+ years of insurance account management experience. Strong knowledge of insurance products and coverage concepts. Excellent analytical, problem-solving, and communication skills. Ability to independently manage multiple client relationships. Preferred Education in Insurance, Business, Finance, or a related field. Experience with high-net-worth or complex accounts. Prior mentoring or leadership experience. Familiarity with agency management systems and underwriting processes. Pilkey, Hopping & Ekberg is committed to fostering an inclusive workplace and welcomes applicants from all backgrounds. Learn more and apply at www.pheinsurance.com .
Pay:
$65,000.00 - $80,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Application Question(s): This position requires 12 months of full-time‑, in person work. After that period, there are opportunities to transition to a hybrid schedule. Are you able to reliably commute to our Tacoma office for the first 12 months?
License/Certification:
Washington State Property & Casualty License (Required)
Work Location:
In person