Academy Operations & Marketing Coordinator Champion Star Table Tennis Academy Mountain View, CA Job Details Part-time | Full-time | Contract | Internship $20 - $40 an hour 1 hour ago Benefits Relocation assistance Tuition reimbursement Employee assistance program Employee discount Professional development assistance Opportunities for advancement Flexible schedule Qualifications Mandarin Google Workspace Customer relationship building Client rapport building In-person customer service Content marketing strategy Brand awareness strategy English Working with children Bachelor's degree Working with students Customer engagement Video communication TikTok Marketing analytics CRM system proficiency Productivity software Social media brand management Marketing operations Instagram Full Job Description Academy Operations & Marketing Manager Champion Star Table Tennis Academy - Mountain View, CA About Us Champion Star Table Tennis Academy is one of the premier table tennis training centers in the Bay Area, providing high-quality coaching programs for children, adults, and competitive athletes. Our academy serves players of all levels, from beginners to national-level competitors, and is committed to excellence in training, community engagement, and player development. Position Overview We are seeking an organized, energetic, and creative Academy Operations & Marketing Manager to oversee daily academy operations while leading our marketing, social media, and community outreach efforts. This role is ideal for someone who enjoys working with families, students, and coaches while also creating engaging digital content to help grow our programs. Key ResponsibilitiesAcademy Operations Assist with the day-to-day operations of the academy. Coordinate class schedules, events, camps, leagues, and tournaments. Communicate with parents, students, coaches, and prospective customers. Handle customer inquiries and provide exceptional customer service. Support student enrollment, registration, and retention efforts. Assist with facility management and operational procedures. Help organize academy events, competitions, and promotional activities. Marketing & Communications Develop and execute marketing campaigns to increase enrollment and brand awareness. Manage the academy's social media platforms, including Instagram, Facebook, TikTok, Xiaohongshu (RED), YouTube, and Google Business Profile. Create engaging content, including photos, videos, graphics, and promotional materials. Write marketing copy for emails, newsletters, social media posts, and website updates. Monitor marketing performance and recommend improvements. Build relationships with local schools, community organizations, and business partners. Qualifications Bachelor's degree required. 1+ years of experience in marketing, communications, operations, education, sports management, or a related field. Strong video editing skills. Experience managing social media accounts and creating digital content. Excellent organizational and project management skills. Strong written and verbal communication skills. Ability to multitask and work independently in a fast-paced environment. Experience working with children, families, schools, sports programs, or educational organizations is highly preferred. Required Skills Fluent in English and Mandarin Chinese. Strong customer service and relationship-building skills. Social media management experience. Video editing and content creation experience. Basic graphic design skills are a plus. Familiarity with Google Workspace, Microsoft Office, and CRM systems. Preferred Qualifications Experience in youth sports, education, after-school programs, or private academies. Photography and videography experience. Event planning and community outreach experience. Knowledge of table tennis is a plus but not required. Compensation & Benefits Competitive compensation based on experience. Performance-based bonuses. Career growth opportunities. Flexible schedule options. Complimentary academy membership and training opportunities. How to Apply Please send your resume and a brief introduction, along with samples of social media content, video editing work, or marketing projects you have managed. Join us in helping athletes develop confidence, discipline, and excellence both on and off the table!

Pay:

$20.00 - $40.00 per hour

Benefits:

Employee assistance program Employee discount Flexible schedule Professional development assistance Relocation assistance Tuition reimbursement

Work Location:

In person