An Advertising and Marketing Coordinator develops advertising and marketing sales strategies and coordinates materials needed for advertising and marketing sales. Coordinates communication with clients. May plan and create advertising or marketing materials including digital content.
$18.50-$34.00 per hour, based on experience A growing electrical contractor in the Vacaville area is looking for an organized, dependable, and customer-focused Office Administrator to help keep our office, customers, technicians, and daily schedule running smoothly. This is not a position where you sit quietly and wait for something to happen. You will answer phones, schedule customers, communicate with field technicians, help with marketing, update systems, and make sure important details do not fall through the cracks. The right person enjoys helping customers, can handle a busy office without losing their cool, and knows how to take ownership of a task from start to finish. What You'll Do Answer incoming phone calls professionally and help determine customer needs Schedule and confirm service appointments Communicate with customers by phone, email, and text Coordinate schedules with electricians and field technicians Enter and update customer, job, and appointment information Follow up on estimates, appointments, and completed work Help resolve customer questions and concerns Maintain organized digital and paper records Assist with invoices, payments, purchase orders, and basic bookkeeping tasks Create and schedule basic social media posts Help with customer reviews, email campaigns, promotions, and other marketing projects Update website or online business information when needed Assist management with reports, spreadsheets, filing, and special projects Help keep the office organized, stocked, and running efficiently Important Application Instruction To show that you read the full job posting, include the words "
DETAILS MATTER
" somewhere in your application or introductory message. What We're Looking For Prior office administration, dispatch, scheduling, or customer service experience Strong phone and written communication skills Comfortable speaking with customers and handling difficult situations professionally Excellent organization and follow-through Ability to manage multiple tasks and changing priorities Comfortable learning new software and systems Basic experience with Microsoft Office, Google Workspace, or similar programs Professional, dependable, and positive attitude Ability to work independently without needing constant reminders Strong attention to detail and accurate data entry Preferred Experience The following experience is helpful but not required: Zoho CRM, Zoho FSM, Zoho Books, or other field-service software QuickBooks Desktop or QuickBooks Online Dispatching or scheduling field technicians Electrical, HVAC, plumbing, construction, or home-service office experience Canva, Facebook, Instagram, Google Business Profile, or social media scheduling Basic marketing, customer-review, or email-campaign experience Invoicing, accounts receivable, or bookkeeping support We are more interested in someone who is sharp, dependable, and willing to learn than someone who checks every single box. We are looking for the right person that fits more than the right person on paper. The Right Person You may be a strong fit if you: Enjoy helping customers Are friendly without sounding scripted Keep calm when the phone is ringing and schedules are changing Write down details instead of relying on memory Notice problems before they become bigger problems Follow up without being chased Can learn new software without acting like the computer personally betrayed you Take pride in being the person others can count on You will be the glue that connects the office and customers. What Success Looks Like A successful person in this role will help make sure: Calls are answered promptly and professionally Customers know what to expect Appointments are scheduled correctly Technicians receive accurate information Follow-ups are completed Customer and job records stay organized Marketing and social media stay active The office operates with fewer surprises and less chaos Schedule This is a full-time, in-office position during normal weekday business hours. Some flexibility may be needed depending on customer or business needs. Compensation Compensation is $18.50-$34.00 per hour , depending on experience, skills, and the ability to take ownership of the position. Candidates with strong home-service office, scheduling, Zoho, QuickBooks, customer-service, or marketing experience may qualify toward the higher end of the range. How to Apply Please submit your resume and a brief message explaining: Your previous office or customer-service experience Any scheduling, dispatching, Zoho, QuickBooks, or marketing experience Why you believe you would be successful in a busy service-company office Final application check: End your message by telling us whether you are a morning person or a coffee-powered person (no right or wrong, just making sure you read everyting). Applicants who follow the instructions and provide a thoughtful response will receive priority consideration.
Pay:
$38,500.00 - $70,000.00 per year
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance People with a criminal record are encouraged to apply
