BDC Representative City Chevrolet of Grayslake Grayslake, IL Job Details Full-time $50,000 - $70,000 a year 6 hours ago Benefits Paid training Health insurance Dental insurance 401(k) 401(k) matching Employee discount Qualifications Phone communication Driver's License Phone canvassing Conducting sales calls Client interaction via phone calls

Full Job Description What We're Looking For:

The BDC Representative role is instrumental to our store's day-to-day operations, responsible for top notch customer experience and product knowledge. We want a candidate that is an expert in customer service and willing to learn and be coached! This will be a hands-on position and candidate will be responsible for managing all aspects of the department including handling Internet leads, inbound phone calls, and customer retention.

We Offer:

$50,000 - $70,000 OTE Paid Training Program Immediate impact - quick on-boarding Major Medical & Dental Insurance 401 K w/ Employer Match Paid Vacation Employee discounts on vehicles and more Monthly employee recognition 5-day work week, closed on Sundays Opportunity to grow and advance!

Responsibilities:

Provide top notch customer service tracked by manufacturer CSI Complete manufacturer training to stay certified Ensure proper follow up of all prospective buyers by monitoring a CRM system Establish lead follow up processes Ensure daily CRM tasks are complete Manage and complete follow up for customer manifest lists

Qualifications:

Must be open to learning and being coached High ethical standards and strong attention to details Excellent customer service, communication, and decision-making skills Computer proficient and good work ethic Must be good on the phone and willing to make a lot of calls Able to prioritize tasks and have good time management skills Most importantly must be a team player with a good attitude and cant be afraid to smile! Valid driver's license Terms We are an Equal Opportunity Employer