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Guest Relations Coordinator
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Gervais Salon and Wellness Spa
Eugene, OR (In Person)
$33,280 Salary, Full-Time
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Job Description
Guest Relations Coordinator Gervais Salon and Wellness Spa Eugene, OR Job Details Part-time | Full-time From $16 an hour 3 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Paid sick time Qualifications Customer communication Teamwork Interpersonal skills Writing skills Venue guest services Retail beauty store experience Full Job Description Where hospitality meets purpose. Gervais Salon & Day Spa is a full-service hair salon and natural wellness spa with two beautiful locations in Eugene. As a proud AVEDA partner, we are committed to holistic beauty, environmental responsibility, and creating extraordinary experiences for every guest who walks through our doors. If you're looking for a role where you can truly make an impact, on people, your community, and the planet, this could be your next role. The Heart of the Guest Experience Our Guest Relations Coordinators (GRCs) are the heartbeat of Gervais. This is not just answering phones or booking appointments. It's about: Cultivating meaningful guest relationships Leading with compassion and professionalism Supporting stylists and spa providers Creating seamless, elevated guest experiences Maintaining calm, organized energy in a fast-paced environment This is a multi-faceted role with real opportunities for personal and professional growth. We value kind, direct leadership and coaching, and we are committed to a culture where people feel supported, seen, and empowered. What We Offer Retail & service discounts Performance reviews with wage increases at 6 months, 1 year, and annually thereafter Paid sick time after 90 days Paid vacation after 1 year Growth opportunities within a respected, established company Your Skill Set You are: An excellent communicator (written & verbal) Resourceful with strong problem-solving skills Comfortable and competent with technology Energized by helping people all day, every day Organized and able to thrive in a fast-paced environment A collaborative team player Eager to grow, learn, and take feedback Basic Requirements Minimum 1-year commitment Availability for retail hours including days, evenings, weekends, and special events Must be available weekends Previous retail or guest services experience preferred (beauty industry experience a plus) Our schedule is created seasonally, with availability submitted prior to each University of Oregon quarter. How to Apply Please submit your resume through this posting or apply via our website at gervaiseugene.com .