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Administrative Associate
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Creative Music Lessons
Remote
$72,800 Salary, Part-Time
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Job Description
ADMINISTRATIVE ASSOCIATE
Job Description:
The Creative Music Lessons Administrative Associate provides day-to-day logistical support for the company's teachers and serves as a main contact for new student inquiries, client/teacher scheduling, billing/invoices, and general client communication. Due to the higher level of client interaction, a pleasant and professional demeanor is strongly preferred. Candidate must be well-organized and have a strong ability to multi-task.MUST HAVE A FUNCTIONAL COMPUTER, INTERNET CONNECTION, AND CELL PHONE!
The position also provides general administrative and clerical support to the Owners of CML, which may include some event planning and execution, social media management, basic accounting, and some website maintenance. Coordinating client and teacher schedules is a big part of this job, and some problem-solving skills and ability to think abstractly are important. Additional skills in marketing, search engine/AI optimization, and social media promotion are a definite plus! This is a hybrid position performed mostly remotely with some occasional in-person. Admin Associates will be needed for between 10-20 hours per week , with potential for more due to work load. Compensation is between $30 and $40 per hour, pending experience and is paid weekly. This position is compensated as a 1099 Independent Contractor.About Us:
Creative Music Lessons is a company that provides in-home private music lessons to students of all ages, abilities, and skill levels. We are known for a more wholesome, adaptive, interactive, style of lesson where we meet each student where they are and help foster a joy for music. We have 20+ teachers that teach through us and we provide music lessons throughout the greater NYC area in Westchester County, NY and Fairfield County, CT. To see more about about us, visit our website at https://www.creativemusiclessons.com.Job Responsibilities:
- Make sure client inquiries are responded to ideally within 24 hours
- Monitors company email and text software regularly and responds in a timely manner
- Coordinate new client inquiries with ownership
- Enter new student information into studio management software program completely and in a timely manner
- Provide administrative and clerical support to teachers and ownership
- Correctly maintain teaching calendar and serve as an additional set of eyes on billing
- Assist ownership with some basic accounting and Excel sheet work
- Make occasional updates to CML website
- Checks in regularly with management regarding ongoing tasks, projects, challenges
- Provide basic production support for some activities and events on an as-needed basis
- Coordinate recital and event logistics, including arranging for space, food, flowers, and refreshments
- Assist with programs for recitals as needed
- Perform other duties or projects as directed by management
Job Qualifications:
- Bachelor's Degree. Experience in music or private education preferred
- Strong customer service experience and interpersonal skills
- Ability to work collaboratively as part of a team, to listen to and engage people of various backgrounds, and to maintain a professional demeanor at all times
- Excellent organizational skills and attention to detail
- Ability to set priorities and manage competing demands
- Ability to draft and edit correspondence, primarily emails and text messages
- Strong computer skills including Microsoft Office. Light design ability a plus including Adobe Creative Suite, Square Space, Wix. Familiarity with My Music Staff is a plus.
- Ability to create time saving systems
- Ability to work weekends and additional time as needed-typically
August/September/October, January/February, and June Hourly Expectations:
- After training period, 10-20 hours per week to start with a potential for more hours.
- Preference for someone local to Westchester County, NY or Fairfield County, CT who knows the local geography
Experience:
- Previous office experience preferred
- Customer service experience preferred