Business Development Manager

Business Development Manager Terra Landscape - 4.2 San Leandro, CA Job Details Full-time 16 hours ago Qualifications Deal closing Customer relationship building Sales pipeline management Cross-functional collaboration Cross-functional communication

Full Job Description Description:

Reports to: Company President The Business Development Manager plays a key role in driving sustainable growth for the company by identifying, developing, and winning new commercial landscape maintenance partnerships that align with our ideal client profile, core geography, and long-term strategic goals. This position is responsible for leading the full business development cycle, from networking and prospecting through bidding, contract execution, onboarding, and early relationship development. This role is more than a traditional sales position. The Business Development Manager is expected to work closely with operations, finance, and leadership to ensure that new opportunities are a strong fit for the company, are priced appropriately, and can be delivered successfully at a high level of quality. The Business Development Manager also plays an active role in supporting client engagement, strengthening existing relationships, and identifying opportunities to expand services across departments. Success in this position requires an independently driven professional who is proactive, relationship-oriented, highly organized, and committed to balancing growth with service excellence. The right person will be comfortable wearing multiple hats, collaborating across teams, and helping the company pursue "bigger, better wins" by focusing on high-value, long-term client partnerships that advance our reputation as the Bay Area's most trusted landscape and tree-care partner. Key Responsibilities and Expectations 1. Networking and Prospecting ? Leverage existing relationships, personal networks, and internal team collaboration to identify and pursue opportunities that align with the company's ideal customer profile. ? Build and maintain a strong regional network of property managers, facility leaders, real estate professionals, and industry contacts throughout the Bay Area. ? Represent the company professionally at trade shows, industry events, association meetings, and other networking opportunities. ? Develop relationships with property management companies and strategic partners to create opportunities for introductions, meetings, and lunch-and-learn presentations. ? Partner with internal teams to identify target accounts, develop prospecting strategies, and create meaningful points of entry with prospective clients. ? Focus business development efforts on "bigger, better wins," prioritizing larger-dollar, high-quality, and strategically aligned opportunities rather than a high volume of smaller accounts. ? Participate in landscape walks and client visits to strengthen relationships, better understand client priorities, and identify service concerns, improvement opportunities, and cross-selling potential. ? Work collaboratively with operations to help address client concerns, solve problems, and strengthen both existing and developing client relationships. 2. Bidding and Sales Cycle Management ? Own the full bidding cycle from initial contact through contract signature. ? Maintain accurate, timely, and thorough records of all leads, opportunities, touchpoints, and next steps within the company's CRM system. ? Build, manage, and maintain a healthy, well-qualified pipeline of prospective maintenance revenue opportunities. ? Qualify and vet opportunities to ensure the company prioritizes partnership opportunities that fit its ideal client profile, service model, and geographic focus. ? Lead discovery conversations with prospective clients to understand site conditions, service expectations, pain points, decision-making processes, and overall fit. ? Define customer expectations clearly and ask thoughtful questions to ensure proposals are responsive, differentiated, and aligned with the value the company brings. ? Develop proposals that clearly communicate how the company will improve and advance the quality, care, and long-term performance of a client's landscape. ? Collaborate with operations team members to develop competitive and realistic labor hour budgets, service plans, and bid rates. ? Partner with finance and operations to ensure pricing balances competitiveness with profitability, service quality, operational feasibility, long-term account performance, and overall company goals. ? Lead client negotiations, respond to feedback, and refine proposals as needed to support a successful close. 3. Client Onboarding and Transition ? Lead the client onboarding process through the first 90 days of every new account startup. ? Work closely with the Director of Operations and assigned Area Manager to guide transition planning and prepare all startup notes and contract requirements. ? Establish and communicate maintenance schedules, service expectations, and key transition details to the client. ? Arrange and facilitate a successful onboarding meeting between key client contacts, the assigned Area Manager, and the Director of Operations. ? Support a smooth relationship handoff while remaining actively engaged throughout the first 90 days to help ensure strong communication, responsiveness, and visible quality improvement. ? Stay connected with both the client and internal team during the startup phase to proactively address questions, concerns, and opportunities for alignment. ? Begin identifying enhancement opportunities and introduce clients to additional departments and service lines so they clearly understand the full scope of the company's capabilities. 4. Client Engagement and Account Growth Support ? Play an active and ongoing role in elevating engagement with existing clients. ? Join Area Managers on landscape walks and client visits to strengthen client relationships, deepen understanding of account needs, and support retention and growth. ? Coordinate with department leaders to participate in drop-in visits, relationship meetings, and strategic touchpoints with property management partners. ? Help keep the company's full suite of services top of mind with existing clients and decision-makers. ? Support Area Managers in growing client penetration by identifying opportunities for additional services across maintenance, tree care, irrigation, enhancements, and other departments. ? Recognize that stronger existing client relationships improve both retention and future new-business opportunities by reinforcing the company's reputation and credibility in the marketplace.

Requirements:

Success Indicators Quantitative Success Indicators ? Closes $1,500,000 in annual new maintenance contracts. ? Maintains a robust and well-qualified sales pipeline that supports annual growth goals and reflects disciplined opportunity management. ? Prioritizes and wins strategically aligned opportunities within the company's target market, geography, and service profile. ? Contributes to growth through both new account acquisition and expanded client penetration across existing relationships. ? Supports profitable growth by partnering with operations and finance to pursue work that is both competitive and operationally sustainable as defined by improving margins. Behavioral and Performance Success Indicators ? Demonstrates full ownership of the sales pipeline from opportunity identification and qualification through proposal development, negotiation, close, onboarding, and early client transition. ? Works in close partnership with operations, finance, and leadership to ensure new work is aligned, executable, and positioned for long-term success. ? Shows a strong willingness to wear multiple hats and step into areas beyond traditional sales responsibilities when needed. ? Demonstrates flexibility and adaptability as goals, priorities, and company needs evolve within a growing organization. ? Acts with urgency, initiative, professionalism, and accountability in pursuing new opportunities and following through on commitments. ? Builds trust internally by respecting operational realities and collaborating in a way that strengthens alignment between sales and service delivery. ? Builds trust externally by communicating clearly, following through consistently, and helping clients experience a high level of care and professionalism from first contact through account transition. ? Supports a culture of teamwork, responsiveness, and continuous improvement. ? Behaviors and activities consistently align with the company mission: To grow opportunity for our people—by delivering exceptional service and establishing ourselves as the Bay Area's most trusted landscape and tree-care partner. Position Summary The Business Development Manager is responsible for helping the company grow in a thoughtful, strategic, and service-driven way. This role is expected to generate new commercial landscape maintenance business, strengthen existing client relationships, and partner closely with internal teams to ensure that growth supports both operational excellence and long-term client success. The ideal candidate is a self-starter who combines strong sales instincts with humility, collaboration, and a genuine commitment to helping the company deliver exceptional service.