A Sales Manager plans and directs sale of products or services to customers. Coordinates sales distribution. Establishes sales territories, quotas and/or goals for staff, and provides training for sales representatives. Analyzes sales data to monitor customer preferences and develops strategies for increasing sales..
Store Manager Position Summary The Sales Manager is responsible for helping lead the sales floor and elevate the customer experience at Dardano's Shoes. This role is focused on sales-floor execution, service standards, team development, and customer engagement. The Sales Manager works closely with the Store Manager to strengthen the leadership bench, improve selling consistency, and help drive a high-performance retail culture. This role is ideal for a leader who is especially strong in customer service, floor coaching, team energy, and sales development, and who takes pride in creating an elevated in-store experience. Core Responsibilities Lead the sales floor day-to-day with a strong and visible presence Coach sales associates in real time on customer engagement, fit guidance, add-on selling, and service standards Help improve average ticket, units per transaction, add-on sales, and overall sales quality Reinforce a consistent and elevated customer experience across all selling interactions Support onboarding and training of new sales associates, especially around product knowledge, service expectations, and selling process Help identify strengths and opportunities within the sales team and provide direct coaching and follow-up Partner with the Store Manager to build a high-accountability, high-performance sales culture Support merchandising and floor presentation with a strong eye for customer flow, product presentation, and selling opportunities Help create energy, professionalism, and enthusiasm within the store environment What This Role Owns Sales-floor coaching Service standards execution Sales associate development Customer experience consistency Add-on selling culture Daily floor energy and engagement Support of merchandising from a sales and customer-experience perspective What This Role Does Not Own Overall store leadership Final authority on staffing decisions Full operational oversight of inventory, office, repair, scheduling, or total-store administration Independent store-wide decision-making outside the Store Manager structure Ideal Candidate Profile The ideal candidate is strongest in: Sales leadership Customer service Real-time floor coaching Team motivation Merchant instinct Building a strong and professional in-store experience Success Measures Improved consistency in service standards Increased average ticket and units per transaction Increased add-on sales and attachment metrics Stronger customer experience Better onboarding and development of new sales associates Stronger floor accountability and professionalism Clear positive impact on sales culture and team performance
Pay:
$58,000.00 - $65,000.00 per year
Benefits:
Dental insurance Employee discount Health insurance Paid time off Vision insurance Application Question(s): Tell us about a retail sales team you have led. What were you responsible for, and what measurable sales results did your team achieve? Describe a time you coached an employee who was friendly with customers but was not producing strong sales results. What did you do, and what changed? During a busy sales day, how do you balance helping customers, coaching employees, maintaining floor standards, and keeping the team motivated?
